Residential Disabilities Program Manager

Day & Employment Services; Chillicothe (OH); On-site; USD 47,000 - 48,000; Full time

Benefits offered by this job

Paid training

Full benefit package (medical, vision,

Job summary

ViaQuest Residential Services is seeking a candidate to supervise Direct Support Professionals and coordinate comprehensive services for individuals with developmental disabilities in their homes.

The role requires strong customer service, leadership, and time-management skills, with on-call responsibilities and a full-time schedule.

Qualifications

• High school diploma or GED required; 3 years in developmental disabilities field or a related degree preferred.
• Strong customer service and communication skills are essential.
• Supervisory or management experience is required.
• Excellent decision-making and time-management abilities are necessary.

Responsibilities

• Ensure individuals receive quality services and community engagement.
• Coordinate and manage services and supports for individuals served.
• Use behavioral health interventions to improve outcomes.
• Assist in developing and implementing behavior support strategies and training.

Skills

Customer service

Communication skills

Supervisory experience

Time-management

Education

High school diploma / GED

Bachelor's degree in related field

Master's degree in related field

Job description

A Great Opportunity/ $47,000 ~ $48,000 per year/ Full Time with On Call Responsibilities

At ViaQuest Residential Services we provide quality support and services to individuals with developmental disabilities in their homes.

Responsibilities may include:

• Ensure that the individuals we serve are receiving quality services and are engaged with the community.
• Coordinate and manage all services and supports for the individuals served, including medical appointments, household management, behavior management, financial services, benefits, etc.
• Use behavioral health interventions to improve outcomes for individuals served.
• Assist in the ongoing development of behavior support strategies and ensuring the implementation of these strategies, including providing training and assessing the effectiveness of the behavior support.
• Collaborate with all members of the individuals’ service team to ensure great communication and customer service is in place.
• Supervise Direct Support Professionals and make sure they are thoroughly trained and providing the best possible services.
• Monitor staffing hours to ensure appropriate services are provided and coverage is in place for all shifts.
• Provide great customer service to individuals served, families/guardians, the county board, and all members of the service team.

Requirements for this position include:

• High school diploma/GED and 3 years of experience in the field of developmental disabilities is required or Bachelors’ or Masters’ level degree in a related field.
• Strong customer service and communication skills.
• Supervisory or management experience.
• Displays strong communication skills and possess excellent decision-making and time-management skills.

What ViaQuest can offer you:

• Paid training.
• Benefit package for full-time employees (including medical, vision, dental, disability and life insurance and a 401k).