Developmental Disabilities Home Manager

ViaQuest; Indiana; On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Paid training

Medical, vision, dental, disability, &

life insurance

401k

Paid time off

Employee referral bonus program

Job summary

ViaQuest is seeking a Team Lead/Home Manager in Indiana to coordinate services and supervise DSPs. This full-time, on-call position requires travel within the service area and strong leadership and customer-service skills.

The role focuses on coordinating medical appointments, supports, and behavior strategies to ensure quality care for individuals served and their families.

Qualifications

• High school diploma or GED required.
• Previous DSP supervision preferred.
• Acceptable background check.
• Auto Insurance.
• Valid Driver’s License.
• Willingness to travel throughout assigned service area.
• Possess a sincere desire to provide service and support to those in need.
• Strong customer service and communication skills.
• Supervisory or management experience.
• Displays strong communication skills and possess excellent decision-making and time-management skills.

Responsibilities

• Coordinate and manage all services and supports for individuals served, including medical appointments, household management, behavior management, financial services, benefits, etc.
• Ensure that the individuals we serve are receiving quality services and are engaged with the community.
• Use behavioral health interventions to improve outcomes for individuals served.
• Assist in the ongoing development of behavior support strategies and ensuring the implementation of these strategies, including providing training and assessing the effectiveness of the behavior support.
• Collaborate with all members of the individuals’ service team to ensure great communication and customer service is in place.
• Supervise Direct Support Professionals and make sure they are thoroughly trained and providing the best possible services.
• Monitor staffing hours to ensure appropriate services are provided and coverage is in place for all shifts.
• Provide great customer service to individuals served, families/guardians, the county board, and all members of the service team.

Skills

Supervisory experience

Customer service

Communication skills

Decision-making

Time management

Education

High school diploma/GED

Job description

Team Lead/ Home Manager

A Great Opportunity / Full Time / On Call Required

Through a wide range of innovative services referred to as ViaQuest’s Circle of Care, our skilled, dedicated employees ensure that the people we serve are active participants in their own care. At ViaQuest Community Solutions we provide quality support and services to individuals with developmental disabilities in their homes.

Responsibilities may include:

• Ensure that the individuals we serve are receiving quality services and are engaged with the community.
• Coordinate and manage all services and supports for the individuals served, including medical appointments, household management, behavior management, financial services, benefits, etc.
• Use behavioral health interventions to improve outcomes for individuals served.
• Assist in the ongoing development of behavior support strategies and ensuring the implementation of these strategies, including providing training and assessing the effectiveness of the behavior support.
• Collaborate with all members of the individuals’ service team to ensure great communication and customer service is in place.
• Supervise Direct Support Professionals and make sure they are thoroughly trained and providing the best possible services.
• Monitor staffing hours to ensure appropriate services are provided and coverage is in place for all shifts.
• Provide great customer service to individuals served, families/guardians, the county board, and all members of the service team.

Requirements for this position include:

• High school diploma/GED
• Previous DSP supervision preferred.
• Acceptable background check
• Auto Insurance
• Valid Driver’s License that meets company insurance guidelines.
• Willingness to travel throughout assigned service area.
• Possess a sincere desire to provide service and support to those in need
• Strong customer service and communication skills.
• Supervisory or management experience.
• Displays strong communication skills and possess excellent decision-making and time-management skills.

What ViaQuest can offer you:

• Paid training.
• Benefit package for full-time employees (including medical, vision, dental, disability and life insurance and a 401k).
• Paid-time off.
• Employee referral bonus program.

About ViaQuest and Insights Residential Services

To learn more about ViaQuest and Insights Residential Services please visit http://www.viaquestinc.com/specialized-services/residential-services/

From Our Employees To You

http://careers.viaquestinc.com/viaquest-culture-of-choice/

Do you have questions?
Email us at [e-mail]