Residential Services Manager

Voa Gny; New York (NY); Hybrid; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Coverage

Life Insurance

Retirement Plan

Tuition Reimbursement

Paid Time Off, including a Paid Birthd

ay Holiday

Job summary

VOA-GNY's Bushwick Family Residence in Brooklyn, NY invites applications for the Residential Services Manager role. You will oversee front desk operations, coordinate intake and departure documentation, and supervise staff within a supportive family shelter setting.

The role emphasizes strong communication, organization, and client-facing interactions to help residents gain essential life skills and access services, with comprehensive benefits for full-time employees.

Qualifications

• Bachelor’s degree and three years of relevant work experience.
• Strong coordination skills, excellent written and verbal communication skills, excellent organizational skills, accurate record keeping, and computer skills.

Responsibilities

• Coordinate front desk operations.
• Coordinate and ensure documentation of client arrival and departure procedures.
• Coordinate resident programs.
• Maintain communication with clients.
• Supervise assigned staff.
• Perform other related duties as requested.

Skills

Bachelor's degree

3 years experience

Coordination skills

Written & verbal communication

Organizational skills

Record keeping

Computer skills

Education

Bachelor's degree

Job description

Position: Residential Services Manager

The Residential Services Manager is responsible for the front desk operation and security function of the facility.

Bushwick Family Residence is a transitional family shelter where residents learn essential skills that enable them to meet the challenges of everyday life. To learn more about the program, copy and paste this link into a browser https://www.voa-gny.org/transitional-housing

Location: Brooklyn, NY 11207

Minimum Qualifications:

• Bachelors’ degree and three years of relevant work experience.
• Strong coordination skills, excellent written and verbal communication skills, excellent organizational skills, accurate record keeping, and computer skills.

Residential Services Manager Principal Responsibilities:

• Coordinate front desk operations.
• Coordinate and ensure documentation of client arrival and departure procedures.
• Coordinate resident programs.
• Maintain communication with clients

• Supervise assigned staff.
• Perform other related duties as requested.

We are committed to offering our employees an exceptional comprehensive benefits package that supports their health, well-being, and personal growth. Full-time employees enjoy:

• Medical, Dental, & Vision Coverage
• Prescription Coverage
• Life Insurance
• Retirement Plan
• Tuition Reimbursement
• Paid Time Off, including a Paid Birthday Holiday

And much more!

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