Family Monitor

Volunteers of America - Greater New York, Inc.; New York (NY); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Coverage

Life Insurance

retirement plan

Tuition Reimbursement

Paid Time Off, including a Paid Birth­

Job summary

Volunteers of America - Greater New York, Inc. is seeking a Family Monitor to support families at the Bushwick Family Residence in Brooklyn.

The role includes escorting residents, enforcing house rules, and handling incident reporting and crisis intervention to ensure a safe, supportive environment. The position involves welcoming new families, managing reception and security rounds, and transporting clients when needed.

Qualifications

• High school diploma or GED preferred.
• One-year relevant experience in a social services setting.
• Good interpersonal skills and basic computer knowledge.

Responsibilities

• Maintain the safety and security of all families in the facility including enforcement of facility rules and regulations.
• Maintain appropriate helping relationship with families and respond to their needs and concerns.
• Provide functions, including new family registration, reception of visitors, security rounds, and other designated functions.
• In the absence of a driver, drive facility vehicle for transportation of clients.
• Participate in scheduled team meetings and case reviews on assigned client families.
• Perform other related duties as requested.

Skills

Interpersonal skills

Basic computer knowledge

Education

High school diploma or GED

Job description

Position: Family Monitor

The Family Monitor provides support services at designated locations at the family residence. Provides family assistance, such as escorts, incident reporting, and crisis intervention.

Bushwick Family Residence is a transitional family shelter where residents learn essential skills that enable them to meet the challenges of everyday life. To learn more about the program, copy and paste this link into a browser https://www.voa-gny.org/transitional-housing

Location: Brooklyn, NY 11207

Minimum Qualifications:

• High school diploma or GED preferred.
• One-year relevant experience working in a similar capacity in a social services setting.
• Must possess good interpersonal skills and basic computer knowledge.

Certifications that are required upon hire in accordance with regulatory mandates:

• Security License
• Fire Guard (F-02)

Certifications that are required within 90 days of hire – VOA will cover the cost:

• CPR/First Aid
• Coordinator of Fire Safety & Alarms (F80).

Family Monitor Principal Responsibilities:

• Maintain the safety and security of all families in the facility including enforcement of facility rules and regulations.
• Maintain appropriate helping relationship with families and respond to their needs and concerns.
• Provide functions, including new family registration, reception of visitors, security rounds, and other designated functions.
• In the absence of a driver, drive facility vehicle for transportation of clients.
• Participate in scheduled team meetings and case reviews on assigned client families.
• Perform other related duties as requested.

We are committed to offering our employees an exceptional comprehensive benefits package that supports their health, well-being, and personal growth. Full-time employees enjoy:

• Medical, Dental, & Vision Coverage
• Prescription Coverage
• Life Insurance
• Retirement Plan
• Tuition Reimbursement
• Paid Time Off, including a Paid Birthday Holiday

And much more!