Front Desk Supervisor

Voa Gny; New York (NY); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Coverage

Prescription Coverage

Life Insurance

Retirement Plan

Tuition Reimbursement

Paid Time Off

Job summary

The VOA Greater New York seeks a Front Desk Supervisor to manage the front desk operations at the Stockholm Family Residence in Brooklyn, NY. You will direct staff, ensure documentation, provide emergency assistance, monitor safety, and conduct residence rounds.

Full-time role with a comprehensive benefits package including medical, dental, vision, retirement, tuition reimbursement, PTO and a paid birthday holiday.

Qualifications

• High school diploma or GED preferred.
• One year of relevant experience working in a similar capacity in a social services setting.
• Must possess good interpersonal skills and basic computer knowledge.

Responsibilities

• Directs all front desk staff activities to ensure adherence to policy and procedures.
• Ensure proper documentation of front desk activities.
• Provide emergency assistance to residents as needed and supervise incident management system.
• Monitor building safety.
• Conduct rounds at residence as assigned

Skills

Interpersonal skills

Basic computer knowledge

Education

High school diploma or GED

Job description

Position: Front Desk Supervisor

The Front Desk Supervisor coordinates the operation of the program during the assigned shift.

Stockholm Family Residence is a transitional family shelter residents learn essential skills that enable them to meet the challenges of everyday life. To learn more about the program, copy and paste this link into a browser https://www.voa-gny.org/transitional-housing

Location: Brooklyn, NY 11221

Minimum Qualifications:

• High school diploma or GED preferred.
• One year of relevant experience working in a similar capacity in a social services setting.
• Must possess good interpersonal skills and basic computer knowledge.

Certifications that are required upon hire in accordance with regulatory mandates:

• Security License
• Fire Guard (F-80)

Certifications that are required within 90 days of hire – VOA will cover the cost:

• CPR/First Aid
• Fire Guard (F-02)

Front Desk Supervisor Principal Responsibilities:

1. Directs all front desk staff activities to ensure adherence to policy and procedures.
2. Ensure proper documentation of front desk activities.
3. Provide emergency assistance to residents as needed and supervise incident management system.
4. Monitor building safety.
5. Conduct rounds at residence as assigned

We are committed to offering our employees an exceptional comprehensive benefits package that supports their health, well-being, and personal growth. Full-time employees enjoy:

• Medical, Dental, & Vision Coverage
• Prescription Coverage
• Life Insurance
• Retirement Plan
• Tuition Reimbursement
• Paid Time Off, including a Paid Birthday Holiday

And much more!