Residential Services Manager - Front Desk & Programs (Brooklyn)

Voa Gny; New York (NY); Hybrid; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Coverage

Life Insurance

Retirement Plan

Tuition Reimbursement

Paid Time Off, including a Paid Birthd

ay Holiday

Job summary

VOA-GNY's Bushwick Family Residence in Brooklyn, NY invites applications for the Residential Services Manager role. You will oversee front desk operations, coordinate intake and departure documentation, and supervise staff within a supportive family shelter setting.

The role emphasizes strong communication, organization, and client-facing interactions to help residents gain essential life skills and access services, with comprehensive benefits for full-time employees.

Qualifications

• Bachelor’s degree and three years of relevant work experience.
• Strong coordination skills, excellent written and verbal communication skills, excellent organizational skills, accurate record keeping, and computer skills.

Responsibilities

• Coordinate front desk operations.
• Coordinate and ensure documentation of client arrival and departure procedures.
• Coordinate resident programs.
• Maintain communication with clients.
• Supervise assigned staff.
• Perform other related duties as requested.

Skills

Bachelor's degree

3 years experience

Coordination skills

Written & verbal communication

Organizational skills

Record keeping

Computer skills

Education

Bachelor's degree

Job description

VOA-GNY's Bushwick Family Residence in Brooklyn, NY invites applications for the Residential Services Manager role. You will oversee front desk operations, coordinate intake and departure documentation, and supervise staff within a supportive family shelter setting.

The role emphasizes strong communication, organization, and client-facing interactions to help residents gain essential life skills and access services, with comprehensive benefits for full-time employees.