Residential Services Lead: Supportive Housing

Favarh; Bloomfield (CT); On-site; USD 47,000 - 58,000; Full time

Benefits offered by this job

PSLF

PTO and paid holidays

Medical insurance

Dental and vision

403(b) retirement plan

Job summary

Favarh is seeking a dedicated Assistant Manager to support daily operations of our residential site in Avon, CT. The role assists the Residential Manager in supervising staff, coordinating services, and ensuring safe, respectful, person-centered supports that promote independence and quality of life for participants.

The Assistant Manager may serve as the point of contact in the Manager’s absence, and plays a key role in staff leadership, medication oversight, documentation, and implementation

Qualifications

• Two (2) years of college in Human Services, Special Education, or a related field, or equivalent experience
• Minimum two (2) years of experience in residential, health, education, rehabilitation, or human services preferred
• Valid Connecticut Driver’s License (or Rideshare-approved state license); must be insurable
• Ability to obtain Medication Administration Certification and PMT within 6 months of hire
• Completion of required Residential Trainings within designated timeframes
• Strong communication, leadership, problem-solving, and interpersonal skills
• Ability to implement restraint procedures and administer CPR safely

Responsibilities

• Supervision & Operations: Support daily residential operations and assist with staff supervision and scheduling
• Provide on-the-floor orientation and training to residential staff
• Ensure compliance with agency policies, DDS regulations, and program standards
• Remain on duty until relief staff is secured when necessary
• Participant Support & Program Coordination: Implement daily routines and individual support plans
• Promote participant advocacy, independence, and human and civil rights
• Provide individual counseling for minor adjustment issues and elevate concerns as needed
• Assist with implementation of behavioral programs and restraint procedures per policy
• Medication Administration & Health Oversight: Oversee accurate and timely medication administration in coordination with nursing staff
• Maintain medication records and order medications as needed
• Ensure compliance with medication administration regulations
• Documentation & Communication: Complete daily communication, nursing, medication, and behavioral logs
• Utilize Therap for all program documentation and ensure staff compliance and training
• Report operational issues and recommend improvements to the Residential Manager
• Attend required meetings, trainings, and agency events
• Transportation & Community Engagement: Ensure transportation needs are met in accordance with policies and procedures
• Promote positive public relations and participate in agency fundraising and special events

Education

Two years of college in Human Services or related field

Job description

Favarh is seeking a dedicated Assistant Manager to support daily operations of our residential site in Avon, CT. The role assists the Residential Manager in supervising staff, coordinating services, and ensuring safe, respectful, person-centered supports that promote independence and quality of life for participants.

The Assistant Manager may serve as the point of contact in the Manager’s absence, and plays a key role in staff leadership, medication oversight, documentation, and implementation