Resident Services Lead — Supportive Housing

Favarh Inc; Bloomfield (CT); On-site; USD 47,000 - 58,000; Full time

Benefits offered by this job

PSLF eligibility

PTO and paid holidays

Medical insurance

Dental, vision, life insurance, and LT

403(b) retirement plan

EBHRA Health Reimbursement Plan

Employee referral bonuses

Discounted fitness memberships

EAP

Career advancement opportunities

Job summary

Favarh – The Arc of the Farmington Valley is seeking an Assistant Manager to support a residential site in Avon, CT. You will supervise staff, coordinate services, and ensure safe, person-centered supports that promote independence and quality of life for participants.

The role includes staff leadership, on-site training, medication oversight, and documentation in Therap, with opportunities to enhance program outcomes and community engagement.

Qualifications

• Two (2) years of college in Human Services, Special Education, or a related field, or equivalent experience.
• Minimum two (2) years of experience in residential, health, education, rehabilitation, or human services preferred.
• Valid Connecticut Driver’s License (or Rideshare-approved state license); must be insurable.
• Ability to obtain Medication Administration Certification and PMT within 6 months of hire.
• Completion of required Residential Trainings within designated timeframes.
• Strong communication, leadership, problem-solving, and interpersonal skills.
• Ability to implement restraint procedures and administer CPR safely.

Responsibilities

• Supervise staff and scheduling to support daily residential operations.
• Provide on-the-floor orientation and training to residential staff.
• Ensure compliance with agency policies, DDS regulations, and program standards.
• Remain on duty until relief staff is secured when necessary.
• Implement daily routines and individual support plans.
• Promote participant advocacy, independence, and human and civil rights.
• Oversee accurate medication administration in coordination with nursing staff.
• Complete daily communication, nursing, medication, and behavioral logs.
• Utilize Therap for all program documentation and ensure staff compliance and training.

Skills

Strong communication

Leadership

Problem-solving

Interpersonal skills

Education

Two years college in Human Services or related field

Tools

Medication Administration Certification

PMT Training

Job description

Favarh – The Arc of the Farmington Valley is seeking an Assistant Manager to support a residential site in Avon, CT. You will supervise staff, coordinate services, and ensure safe, person-centered supports that promote independence and quality of life for participants.

The role includes staff leadership, on-site training, medication oversight, and documentation in Therap, with opportunities to enhance program outcomes and community engagement.