Residential Services Division Leader - Multi-Site Ops

Chimes Metro, Inc. in; Newark (DE); On-site; USD 52,000 - 67,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Tuition Reimbursement

Flexible Spending Accounts (Health, D,

Life Insurance

Disability Insurance

Paid Time Off

403(b) with Employer Match

Employee Recognition Programs

Employee Referral Bonus opportunities

Tickets at Work discounts

Job summary

Chimes is seeking a skilled supervisor to oversee daily operations of multiple residential homes, ensuring compliance with agency and regulatory standards. You will coordinate Individual Plans (IPs), serving as primary contact for individuals served and care teams, while maintaining CPS records and timely documentation.

Responsibilities include budgeting, on-call duties, staff supervision, and participation in hiring and admissions.

Qualifications

• Bachelor's degree in education, human services, psychology, social sciences, or related field strongly preferred.
• 2 years managing multiple residential sites; 2 years supervisory experience; 2 years working with individuals with intellectual disabilities.
• Valid driver's license and acceptable driving record required.

Responsibilities

• Oversee day-to-day operations of assigned homes, ensuring compliance with Agency and regulatory standards through regular scheduled/unscheduled site visits and audits.
• Coordinate and develop IPs, serving as the main point of contact for individuals served and their care teams.
• Maintain accurate records in the Client Profile System (CPS) and ensure timely documentation.
• Review timesheets, monitor budgets, and manage Individual Maintenance Allowances.
• Ensure health and safety compliance, including timely incident reporting and emergency response.
• Supervise House Managers and indirectly oversee direct support staff, including scheduling, training, and performance evaluations.
• Participate in hiring, admissions/transfers, and staff meetings.
• Ensure fundamental rights compliance (HRASC) and support corrective action plans as needed.
• Assume on-call responsibilities and other duties as assigned.

Skills

Supervisory experience

Residential site management

Disability support

Valid driver's license

Education

Bachelor's degree in education/human services/psychology

Job description

Chimes is seeking a skilled supervisor to oversee daily operations of multiple residential homes, ensuring compliance with agency and regulatory standards. You will coordinate Individual Plans (IPs), serving as primary contact for individuals served and care teams, while maintaining CPS records and timely documentation.

Responsibilities include budgeting, on-call duties, staff supervision, and participation in hiring and admissions.