Residential Service & Warranty Technician

HANSONS; Mishawaka (IN); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Health benefits

Company vehicle

Weekly direct deposit

Year-round work

Advancement opportunities

Job summary

HANSONS is seeking an experienced Residential Service Technician to complete lifetime warranty service, window repairs, and minor adjustments while performing measure confirmations for replacement windows, bath remodels, and other residential home improvement projects.

If you have 2+ years of residential window installation, window repair, warranty service, or replacement window experience, this is an excellent opportunity to use your skills with one of the Midwest's leading home improvement

Qualifications

• 2+ years of experience as a Window Service Technician or related role.
• Experience with replacement windows and warranty service.
• Valid driver's license with clean record.

Responsibilities

• Complete lifetime warranty service appointments.
• Perform window repair and other residential service calls.
• Troubleshoot operational issues with replacement windows and HANSONS' products.
• Replace window sashes, balances, locks, tilt latches, weatherstripping, screens, and hardware.
• Perform minor adjustments, caulking, glass adjustments, and warranty repairs.
• Provide exceptional customer service while working in homeowners' homes.
• Perform measure confirmations for replacement windows.
• Verify measurements for bath remodels and other residential home improvement products.
• Confirm openings, product specifications, and installation readiness.
• Document measurements, photos, and service notes using a company-issued iPad.
• Communicate with Operations and Installation teams to ensure projects are ready for production.

Skills

2+ years residential window experience

Strong troubleshooting

Measuring accuracy

Customer service

Valid driver's license

Job description

Residential Service & Warranty Technician

HANSONS is seeking an experienced Residential Service Technician to help homeowners by completing lifetime warranty service, window repairs, and minor adjustments while also performing measure confirmations for replacement windows, bath remodels, and other residential home improvement projects.

If you have 2+ years of residential window installation, window repair, warranty service, or replacement window experience, this is an excellent opportunity to use your skills with one of the Midwest's leading home improvement companies.

Your Primary Responsibilities

• Complete lifetime warranty service appointments
• Perform window repair and other residential service calls
• Troubleshoot operational issues with replacement windows and other HANSONS' products
• Replace window sashes, balances, locks, tilt latches, weatherstripping, screens, and hardware
• Perform minor adjustments, caulking, glass adjustments, and warranty repairs
• Provide exceptional customer service while working in homeowners' homes

Secondary Responsibilities

• Perform measure confirmations for replacement windows
• Verify measurements for bath remodels and other residential home improvement products
• Confirm openings, product specifications, and installation readiness
• Document measurements, photos, and service notes using a company-issued iPad
• Communicate with Operations and Installation teams to ensure projects are ready for production

What We're Looking For

• 2+ years of experience as a Window Service Technician, Window Installer, Residential Service Technician, Warranty Technician, Field Technician, or Window Repair Technician
• Experience with replacement windows, residential windows, window installation, or warranty service
• Strong troubleshooting and diagnostic skills
• Excellent measuring accuracy and attention to detail
• Professional customer service skills
• Valid driver's license with a clean driving record

Why Join HANSONS?

• Earn up to $25/hour
• Contract: Full-Time, Monday–Friday
• Company vehicle provided during work hours
• Weekly direct deposit
• Health Benefits
• Stable year-round work
• Advancement opportunities