Residential Service & Warranty Technician

1-800 Hansons LLC; Omaha (NE); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Company vehicle

Weekly direct deposit

Stable year-round work

Job summary

HANSONS is seeking an experienced Residential Service Technician to perform lifetime warranty service, window repairs, and related home-improvement tasks across Omaha. You'll measure for replacements, work on bath remodels, and ensure customer satisfaction in clients' homes.

As the face of HANSONS, you will troubleshoot hardware, confirm fittings, and coordinate with Operations and Installation teams to keep projects on track. A valid driver's license and 2+ years in window service are required.

Qualifications

• 2+ years of experience as a Window Service Technician, Window Installer, Residential Service Technician, Warranty Technician, Field Technician, or Window Repair Technician
• Experience with replacement windows, residential windows, window installation, or warranty service
• Strong troubleshooting and diagnostic skills
• Excellent measuring accuracy and attention to detail
• Valid driver's license with a clean driving record

Responsibilities

• Complete lifetime warranty service appointments
• Perform window repair and other residential service calls
• Troubleshoot operational issues with replacement windows and other HANSONS' products
• Replace window sashes, balances, locks, tilt latches, weatherstripping, screens, and hardware
• Perform minor adjustments, caulking, glass adjustments, and warranty repairs
• Provide exceptional customer service while working in homeowners' homes
• Perform measure confirmations for replacement windows
• Verify measurements for bath remodels and other residential home improvement products
• Confirm openings, product specifications, and installation readiness
• Document measurements, photos, and service notes using a company-issued iPad
• Communicate with Operations and Installation teams to ensure projects are ready for production

Skills

Window service experience

Troubleshooting

Measuring accuracy

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Residential Service & Warranty Technician

Full Time Omaha, NE, US

2 days ago Requisition ID: 2005

Salary Range: $22.00 To $25.00 Hourly

Residential Service & Warranty Technician

Residential Service Technician | Up to $25/Hour | Company Vehicle | Monday–Friday

Earn Up to $25/Hour

Experienced Window Service Technician? We'd Love to Meet You.

HANSONS is seeking an experienced Residential Service Technician to help homeowners by completing lifetime warranty service, window repairs, and minor adjustments while also performing measure confirmations for replacement windows, bath remodels, and other residential home improvement projects.

If you have 2+ years of residential window installation, window repair, warranty service, or replacement window experience, this is an excellent opportunity to use your skills with one of the Midwest's leading home improvement companies.

Your Primary Responsibilities

As our ResidentialService Technician, you'll be the face of HANSONS, helping homeowners protect their investment by delivering outstanding service.

Primary Focus

• Complete lifetime warranty service appointments
• Perform window repair and other residential service calls
• Troubleshoot operational issues with replacement windows and other HANSONS' products
• Replace window sashes, balances, locks, tilt latches, weatherstripping, screens, and hardware
• Perform minor adjustments, caulking, glass adjustments, and warranty repairs
• Provide exceptional customer service while working in homeowners' homes

Secondary Responsibilities

• Perform measure confirmations for replacement windows
• Verify measurements for bath remodels and other residential home improvement products
• Confirm openings, product specifications, and installation readiness
• Document measurements, photos, and service notes using a company-issued iPad
• Communicate with Operations and Installation teams to ensure projects are ready for production

What We're Looking For

Required

• 2+ years of experience as a Window Service Technician, Window Installer, Residential Service Technician, Warranty Technician, Field Technician, or Window Repair Technician
• Experience with replacement windows, residential windows, window installation, or warranty service
• Strong troubleshooting and diagnostic skills
• Excellent measuring accuracy and attention to detail
• Valid driver's license with a clean driving record

Why Join HANSONS?

Earn up to $25/hour

Company vehicle provided during work hours

Weekly direct deposit

Stable year-round work