Residential Service & Warranty Technician

1-800 Hansons; Maumee (OH); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Earn up to $25/hour

Company vehicle provided during work

Weekly direct deposit

Stable year-round work

Job summary

HANSONS in Maumee, OH is seeking an experienced Residential Service Technician to perform lifetime warranty service, window repairs, and related measure confirmations for replacement windows and baths.

You will be the face of HANSONS in homeowners' homes, completing service calls and coordinating with operations and installation teams to ensure projects are production-ready.

Qualifications

• 2+ years of experience as a Window Service Technician, Window Installer, Residential Service Technician, Warranty Technician, Field Technician, or Window Repair Technician.
• Experience with replacement windows, residential windows, window installation, or warranty service.
• Strong troubleshooting and diagnostic skills.
• Excellent measuring accuracy and attention to detail.
• Valid driver's license with a clean driving record.

Responsibilities

• Complete lifetime warranty service appointments.
• Perform window repair and other residential service calls.
• Troubleshoot operational issues with replacement windows and other HANSONS' products.
• Replace window sashes, balances, locks, tilt latches, weatherstripping, screens, and hardware.
• Perform minor adjustments, caulking, glass adjustments, and warranty repairs.
• Provide exceptional customer service while working in homeowners' homes.
• Perform measure confirmations for replacement windows.
• Verify measurements for bath remodels and other residential home improvement products.
• Confirm openings, product specifications, and installation readiness.
• Document measurements, photos, and service notes using a company-issued iPad.
• Communicate with Operations and Installation teams to ensure projects are ready for production.

Skills

Window service experience

Troubleshooting

Measuring accuracy

Valid driver's license

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Residential Service & Warranty Technician

Full Time Maumee, OH, US

Salary Range: $22.00 To $25.00 Hourly

Residential Service Technician | Up to $25/Hour | Company Vehicle | Monday–Friday

Earn Up to $25/Hour

Experienced Window Service Technician? We'd Love to Meet You.

HANSONS is seeking an experienced Residential Service Technician to help homeowners by completing lifetime warranty service, window repairs, and minor adjustments while also performing measure confirmations for replacement windows, bath remodels, and other residential home improvement projects.

If you have 2+ years of residential window installation, window repair, warranty service, or replacement window experience, this is an excellent opportunity to use your skills with one of the Midwest's leading home improvement companies.

Your Primary Responsibilities

As our Residential Service Technician, you'll be the face of HANSONS, helping homeowners protect their investment by delivering outstanding service.

Primary Focus

• Complete lifetime warranty service appointments
• Perform window repair and other residential service calls
• Troubleshoot operational issues with replacement windows and other HANSONS' products
• Replace window sashes, balances, locks, tilt latches, weatherstripping, screens, and hardware
• Perform minor adjustments, caulking, glass adjustments, and warranty repairs
• Provide exceptional customer service while working in homeowners' homes

Secondary Responsibilities

• Perform measure confirmations for replacement windows
• Verify measurements for bath remodels and other residential home improvement products
• Confirm openings, product specifications, and installation readiness
• Document measurements, photos, and service notes using a company-issued iPad
• Communicate with Operations and Installation teams to ensure projects are ready for production

What We're Looking For

Required

• 2+ years of experience as a Window Service Technician, Window Installer, Residential Service Technician, Warranty Technician, Field Technician, or Window Repair Technician
• Experience with replacement windows, residential windows, window installation, or warranty service
• Strong troubleshooting and diagnostic skills
• Excellent measuring accuracy and attention to detail
• Valid driver's license with a clean driving record

Why Join HANSONS?

• Earn up to $25/hour
• Company vehicle provided during work hours
• Weekly direct deposit
• Stable year-round work