Residential Service Tech II: Impact, Growth & Benefits

Progress Residential®; Memphis (TN); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

Paid time off

Job summary

Progress Residential seeks a Service Technician II to join our Property Management team, inspecting, troubleshooting and repairing systems in single-family homes. You will handle repairs across electrical, plumbing, appliances, and HVAC components, maintaining safety and delivering outstanding resident service.

Ideal candidates have 3+ years in general service with HVAC certification, own tools, and a valid driver’s license. On-call work, weekends, and evenings may be required.

Qualifications

• High school diploma or equivalent required.
• HVAC Certification through technical college or trade program preferred.
• Valid driver’s license in the working state.
• Minimum of 3 years' general service/maintenance experience (paint, plumbing, carpentry, electrical, drywall).
• Must provide own tools for residential service.
• EPA Certification required.
• Minimum 2 years' appliance repair experience preferred.
• On-call, weekends and evenings available.
• Experience in single-/multi-family rental environments preferred.
• Strong organizational, communication, and people-skills.
• Knowledge of EPA and OSHA regulations.

Responsibilities

• Assess and resolve service requests with outstanding customer service.
• Perform scheduled and unscheduled maintenance and repairs on electrical, plumbing, appliances, HVAC components.
• Diagnose and troubleshoot basic HVAC items (thermostat, batteries, filters).
• Report major repairs before expenditure of funds.
• Maintain safety and comply with all regulations and policies.
• Complete service requests promptly with reliable attendance.
• Keep fleet vehicle and workspace organized and clean.
• On-call coverage as required.

Skills

Electrical

Plumbing

Carpentry

HVAC basics

Diagnostics

Customer service

Education

High school diploma or equivalent

HVAC Certification

Driver's license

Tools

Handheld device

Smartphone/iPad

MS Office

Job description

Progress Residential seeks a Service Technician II to join our Property Management team, inspecting, troubleshooting and repairing systems in single-family homes. You will handle repairs across electrical, plumbing, appliances, and HVAC components, maintaining safety and delivering outstanding resident service.

Ideal candidates have 3+ years in general service with HVAC certification, own tools, and a valid driver’s license. On-call work, weekends, and evenings may be required.