Residential Service Dispatcher - HVAC & Plumbing

Magnoliacompanies; Washington (District of Columbia); Sur place; USD 40 000 - 60 000; Plein temps

Avantages offerts par ce poste

Medical benefits starting first month

Company contributions to 401(k)

Paid time off (PTO) available from day one

Résumé du poste

Magnoliacompanies is hiring an experienced Residential Dispatcher in Washington, DC. This entry-level role involves scheduling and dispatching plumbing and HVAC service calls, supporting technicians, and ensuring a positive customer experience.

The ideal candidate will possess strong organizational skills, be detail-oriented, and have prior dispatch experience. Benefits include medical insurance, 401(k) contributions, and opportunities for career advancement.

Qualifications

• Prior dispatch experience required.
• Industry experience in Plumbing or HVAC preferred.
• Must pass a pre-employment background check and drug screening.

Responsabilités

• Schedule and dispatch residential plumbing and HVAC service calls.
• Monitor technician locations and job progress in real time using ServiceTitan.
• Communicate with customers to confirm appointments and address concerns.

Connaissances

Strong organizational and multitasking skills

Excellent communication and customer service abilities

Ability to think quickly and make scheduling adjustments

Attention to detail

Outils

ServiceTitan

Description du poste

Magnoliacompanies is hiring an experienced Residential Dispatcher in Washington, DC. This entry-level role involves scheduling and dispatching plumbing and HVAC service calls, supporting technicians, and ensuring a positive customer experience.

The ideal candidate will possess strong organizational skills, be detail-oriented, and have prior dispatch experience. Benefits include medical insurance, 401(k) contributions, and opportunities for career advancement.