Residential Security Installer & Up-Sell Specialist

cpisecurity; Greensboro (NC); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Company fuel card

Company equipment provided (iPhone, iP

Paid training

Paid time off (PTO)

401(k) plan with company match

Education assistance

Company holidays

Job summary

CPI Security is seeking a Residential Installation Technician based in Greensboro, NC to install home security solutions for residential and commercial customers. You will assess customer needs, perform installations, demonstrate systems, and identify up-selling opportunities while ensuring safety and quality service.

This role offers performance-based income potential, comprehensive paid training, and opportunities for career mobility within a company focused on service to diverse communities.

Qualifications

• High School diploma or equivalent; electronics/electrical/HVAC/technical training at trade school or community college is a plus.
• Strong up-selling and closing abilities.
• Mechanical aptitude.
• Strong customer service skills with commitment to safety.
• Ability to work effectively both independently and as part of a team.
• Professional appearance and demeanor.
• High energy, positive attitude and willingness to work weekends.
• Experience with alarm systems, telecom installation, or related fields is a plus.

Responsibilities

• Servicing residential security systems accurately and efficiently.
• Meeting or exceeding performance goals on a consistent basis.
• Performing walkthrough of homes to determine optimal system configuration and up-selling opportunities.
• Informing customers of the service process and any installation steps.
• Connecting in-home systems to central monitoring and performing demonstrations.
• Submitting billing and payroll paperwork promptly and accurately.
• Maintaining safety to avoid injuries, property damage, or material loss.
• Providing exceptional customer service at all times.
• Consulting with management on issues or concerns.
• Cleaning up the work area thoroughly.
• Maintaining all company equipment, including truck, tools, and inventory.
• Maintaining a professional appearance and demeanor at all times.

Skills

Sales skills

Upselling

Closing abilities

Customer service

Mechanical aptitude

Teamwork

Education

High School diploma or equivalent

Trade/tech training (electronics/electrical/HVAC)

Job description

CPI Security is seeking a Residential Installation Technician based in Greensboro, NC to install home security solutions for residential and commercial customers. You will assess customer needs, perform installations, demonstrate systems, and identify up-selling opportunities while ensuring safety and quality service.

This role offers performance-based income potential, comprehensive paid training, and opportunities for career mobility within a company focused on service to diverse communities.