Residential Security Installer - Commission & Benefits

CPI Security; Wilmington (NC); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Company fuel card

Company equipment provided (vehicle, i

iPhone, iPad)

Comprehensive and ongoing training

Company-paid holidays and PTO

Medical, dental, vision, 401(k) with 9

Disability and life insurance

Free monitored security system after 3

Job summary

CPI Security in Wilmington, NC is seeking a Residential Installation Technician to install home security systems for residential customers. You’ll follow job specs, test performance, educate clients, and ensure seamless handover after installation. This role emphasizes safety, professionalism, and building trust with homeowners.

You will contribute to customer satisfaction while identifying opportunities to add features and services, and supporting the training of newer technicians.

Qualifications

• High School Diploma or equivalent.
• Experience with construction, cable installation, or low voltage systems is a plus.
• Strong customer service skills with the ability to handle payments and complete paperwork.
• Must be detail-oriented, capable of following technical instructions, and safety-conscious.

Responsibilities

• Install security systems for residential clients per specs.
• Provide excellent customer service and build positive relationships.
• Follow wiring diagrams, hookup procedures, and safety standards.
• Conduct tests to verify system performance and train customers.
• Maintain inventory, process paperwork, and assist in training new technicians.

Skills

Customer service

Attention to detail

Safety-conscious

Professional communication

Payment handling

Education

High School Diploma or equivalent

Tools

Wiring diagrams

Low voltage systems

Security installation tools

Job description

CPI Security in Wilmington, NC is seeking a Residential Installation Technician to install home security systems for residential customers. You’ll follow job specs, test performance, educate clients, and ensure seamless handover after installation. This role emphasizes safety, professionalism, and building trust with homeowners.

You will contribute to customer satisfaction while identifying opportunities to add features and services, and supporting the training of newer technicians.