Residential Service Technician

CPI Security; Greenville (SC); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k with match

Paid training

PTO

Company vehicle

Fuel card

iPhone

iPad

Job summary

CPI Security in Greenville, SC seeks a Residential Service Technician to service and maintain home security systems, troubleshoot issues, and ensure timely issue resolution. You will perform home walkthroughs to optimize configurations and demonstrate system functionality to customers.

The role emphasizes sales skills, strong communication, and a safety-first approach, with a performance-based earnings model and company-provided equipment."

Qualifications

• Strong sales skills with mechanical aptitude for troubleshooting and repairs.
• Excellent communication, customer service, and a safety-first mindset.
• Professional appearance and demeanor; alarm or telecom experience is a bonus.

Responsibilities

• Service and maintain residential security systems, ensuring timely and accurate troubleshooting
• Perform home walkthroughs to determine optimal configurations and opportunities for additional protection
• Communicate professionally with customers, connect systems to central monitoring, and provide demonstrations
• Manage administrative tasks, prioritize safety, and maintain company tools and equipment efficiently

Skills

Sales skills

Mechanical aptitude

Communication

Customer service

Safety mindset

Alarm experience

Education

High school diploma or equivalent

Job description

CPI Security is seeking a Residential Service Technician in Greenville, South Carolina to join our team! In this role, you will provide top-tier service to our customers by troubleshooting and maintaining their security systems, ensuring all issues are resolved promptly and accurately. This is an excellent opportunity for someone who enjoys hands‑on work, solving problems, and delivering exceptional customer service all while earning a performance‑based income.

What You’ll Do:

• Service and maintain residential security systems, ensuring timely and accurate troubleshooting
• Perform home walkthroughs to determine optimal configurations and opportunities for additional protection
• Communicate professionally with customers, connect systems to central monitoring, and provide demonstrations
• Manage administrative tasks, prioritize safety, and maintain company tools and equipment efficiently

What We’re Looking For:

• High school diploma or equivalent; technical training is a plus
• Strong sales skills with mechanical aptitude for troubleshooting and repairs
• Excellent communication, customer service, and a safety-first mindset
• Professional appearance and demeanor; alarm or telecom experience is a bonus

What’s In It For You:

• $45,000 to $60,000 average annual earnings (hourly training pay and 100% uncapped commission after training)
• Opportunities for advancement and long‑term career mobility
• Every other weekend off plus company‑provided equipment (ie. vehicle, fuel card, iphone, ipad) and paid training)
• Medical, dental, vision, 401(k) with match, PTO, and special perks like free security systems and educational assistance