Residential Service Technician

CPI Security; Greenville (SC); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Company vehicle

Fuel card

Phone

Tablet

Medical benefits

Dental benefits

Vision benefits

401(k) with match

PTO

Educational assistance

Free security systems

Job summary

CPI Security in Greenville, SC is seeking a Residential Service Technician to service and maintain residential security systems, perform home walkthroughs, and demonstrate system setups to customers.

You will connect systems to central monitoring, handle administrative tasks, and uphold safety standards. This role blends hands-on technical work with customer-facing sales and a strong commission-based earning potential.

Qualifications

• HS diploma or equivalent required; technical training a plus.
• Strong sales and troubleshooting skills.
• Excellent communication and safety-first mindset.
• Professional appearance and demeanor; alarm/telecom experience bonus.

Responsibilities

• Service and maintain residential security systems, with timely troubleshooting.
• Perform home walkthroughs to determine configurations and upsell opportunities.
• Connect systems to central monitoring and provide demonstrations to customers.
• Manage administrative duties, prioritize safety, and maintain tools and equipment.

Skills

Sales Skills

Mechanical Aptitude

Communication

Safety Mindset

Alarm/Telecom Experience

Education

High school diploma or equivalent

Job description

CPI Security is seeking a Residential Service Technician in Greenville, South Carolina tojoin our team! In this role, you will provide top-tier service to our customers by troubleshooting and maintaining their security systems, ensuring all issues are resolved promptly and accurately. This is an excellent opportunity for someone who enjoys hands-on work, solving problems, and delivering exceptional customer service—all while earning a performance-based income.

What You’ll Do:

• Service and maintain residential security systems, ensuring timely and accurate troubleshooting
• Perform home walkthroughs to determine optimal configurations and opportunities for additional protection
• Communicate professionally with customers, connect systems to central monitoring, and provide demonstrations
• Manage administrative tasks, prioritize safety, and maintain company tools and equipment efficiently

What We’re Looking For:

• High school diploma or equivalent; technical training is a plus
• Strong sales skills with mechanical aptitude for troubleshooting and repairs
• Excellent communication, customer service, and a safety-first mindset
• Professional appearance and demeanor; alarm or telecom experience is a bonus

What’s In It For You:

• $45,000 to $60,000 average annual earnings (hourly training pay and 100% uncapped commission after training)
• Opportunities for advancement and long-term career mobility
• Every other weekend off plus company-provided equipment (ie. vehicle, fuel card, iphone, ipad) and paid training)
• Medical, dental, vision, 401(k) with match, PTO, and special perks like free security systems and educational assistance