Residential Installation Technician

CPI Security; Charlotte (NC); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with company match

Company vehicle and equipment

Paid holidays & PTO

training and leadership development

Monitored security system after 90 day

Job summary

CPI Security is seeking a Residential Installation Technician in Charlotte, NC to install state-of-the-art home security systems for residential customers. You’ll earn performance-based income in a role that emphasizes service quality and customer satisfaction.

Responsibilities include following wiring diagrams, testing system performance, and training junior technicians. Benefits include comprehensive insurance, 401(k) with match, paid holidays, and company-provided equipment.

Qualifications

• High school diploma or equivalent required.
• Experience with construction, cable installation, or low voltage systems is a plus.
• Strong customer service and ability to handle payments and paperwork.

Responsibilities

• Install security systems for residential clients according to job specifications and customer needs.
• Provide excellent customer service and build positive relationships.
• Follow wiring diagrams, hookup procedures, and safety standards to ensure quality installations.
• Conduct tests to verify system performance and instruct customers on using the equipment.
• Maintain inventory, process paperwork, and support training of new technicians.

Skills

Customer service

Detail oriented

Ability to follow technical instr.

Safety conscious

Education

High School Diploma or equivalent

Job description

Charlotte, North Carolina, United States

We are seeking a Residential Installation Technician in Charlotte, NC to join our team! In this role, you'll be responsible for installing our state-of-the-art home security solutions for residential customers. This is an excellent opportunity to earn performance-based income while providing a valuable service and offering additional products to our customers

What You’ll Do:

• Install security systems for residential clients according to job specifications and customer needs
• Provide excellent customer service by establishing positive relationships and offering solutions to enhance their security experience
• Follow wiring diagrams, hook-up procedures, and safety standards to ensure quality installations
• Conduct tests to verify system performance and instruct customers on using the equipment
• Maintain inventory, process paperwork, and support the training of new installation technicians

What We’re Looking For:

• High School Diploma or equivalent
• Experience with construction, cable installation, or low voltage systems is a plus
• Strong customer service skills with the ability to handle payments and complete accurate paperwork
• Must be detail-oriented, capable of following technical instructions, and safety-conscious
• Ability to represent the company professionally and maintain product knowledge, including features, pricing, and promotions

  What’s In It For You:

  • $45,000 to $60,000 annual average earnings(hourly paid training and 100% uncapped commission)
  • Career mobility opportunities—this is more than just a job!
  • Company fuel card, company equipment provided (i.e. vehicle, iphone, ipad)
  • Comprehensive and on-going training when you start, includes leadership development.
  • Engaging and fun company culture that succeeds through diversity.
  • Great medical, dental, vision, 401(k) with company match, short-term & long-term disability and life insurance options. Company paid holidays, floating holiday and (PTO).
  • Free monitored security system after 90 days.