Residential Property Operations Lead

AppleOne Employment Services; Morovis (PR); On-site; USD 42,000 - 62,000; Full time

Job summary

AppleOne Employment Services in Morovis, Puerto Rico, seeks an experienced Project Administrator to support property administration and residential housing operations. The role requires attention to detail and experience in property management, tenant relations, compliance, and staff supervision.

You will help ensure smooth day-to-day operations, strong resident service, accurate reporting, timely collections, and compliance with housing program requirements, with a mission-driven team.

Qualifications

• 3–5 years of experience in property management, facilities management, or residential/commercial projects.
• Experience supervising staff.
• Strong leadership, organizational, and customer service skills.
• Proficiency in computer applications and report preparation.
• Ability to manage multiple tasks, prioritize responsibilities, and work independently.
• Administer day-to-day property operations for residential housing or property management projects.
• Coordinate occupancy, rent collection, recertification, reporting, and compliance documentation.
• Supervise staff and coordinate maintenance, unit readiness, inspections, and resident service activities.
• Support regulatory compliance for housing programs and maintain accurate records for audits and agency reviews.
• Experience supporting or administering federally funded housing programs.
• Experience with USDA Rural Development, Section 8, HOME, LIHTC, CDBG, FEMA, or similar housing, recovery, or compliance programs.
• Familiarity with MINC, EIV, HOME Program systems, COL, or other housing compliance and reporting platforms.
• Knowledge of Fair Housing requirements and related compliance.

Responsibilities

• Oversee daily property administration, maintenance coordination, common area operations, resident services, and compliance with established procedures.
• Supervise assigned staff, promote adherence to company policies and safety standards, and support a collaborative, customer-focused work environment.
• Manage resident and applicant relations, occupancy processes, vacant unit readiness, transfer requests, rent collection, billing, and related follow-up.
• Ensure accurate completion of annual and interim recertifications, rent change notifications, monthly vouchers, operational reports, and regulatory documentation.
• Maintain compliance with applicable housing program systems and requirements, including USDA Rural Development, Section 8, HOME, LIHTC, EIV, and related programs when applicable.
• Conduct daily property inspections, coordinate emergency response activities, manage petty cash records, and maintain audit-ready operational files.

Skills

Property management

Staff supervision

Leadership

Organizational skills

Customer service

Report preparation

Multi-tasking

Tools

MINC

EIV

HOME program systems

Job description

AppleOne Employment Services in Morovis, Puerto Rico, seeks an experienced Project Administrator to support property administration and residential housing operations. The role requires attention to detail and experience in property management, tenant relations, compliance, and staff supervision.

You will help ensure smooth day-to-day operations, strong resident service, accurate reporting, timely collections, and compliance with housing program requirements, with a mission-driven team.