Residential Project Orchestrator

Chimney Cricket, Inc.; Media (Delaware County); On-site; USD 65,000 - 90,000; Full time

Job summary

Chimney Cricket, Inc. seeks an experienced Project Operations Coordinator to orchestrate residential fireplace/restoration projects from approval to completion.

With at least two years of construction coordination experience, you will manage scopes, deposits, scheduling, materials, and crews, while maintaining clear communication with customers, vendors, and field teams to keep projects on track.

Qualifications

• Minimum 2 years of experience coordinating or managing construction, remodeling, skilled-trade, installation, or field-service projects.
• Experience coordinating multiple active field projects involving crews, schedules, materials, customers, vendors, and changing job-site conditions.
• Working understanding of how residential construction or skilled-trade projects move from estimate/sale through planning, procurement, field execution, and completion.
• Experience reviewing scopes of work, job documentation, material requirements, and project schedules.
• Ability to anticipate project needs and identify missing information, materials, or job-readiness issues before sending a crew.
• Strong organizational and problem-solving skills with the ability to manage competing priorities and deadlines.
• Confident communication with homeowners, field technicians, vendors, salespeople, and management.
• Comfortable visiting active residential construction/job sites.
• Proficient with business software, project-management systems, and Microsoft Office or Google Workspace

Responsibilities

• Manage projects from sales approval through completion and closeout.
• Review scopes of work, estimates, job documentation, photos, measurements, and project requirements.
• Coordinate project readiness, deposits, scheduling, materials, equipment, and crew requirements.
• Maintain communication between sales, customers, field crews, vendors, and management.
• Track multiple active projects and proactively identify scheduling, material, or job-readiness issues.
• Coordinate changes or unexpected field conditions that affect project execution.
• Visit active job sites to review progress, quality, project conditions, customer satisfaction, and crew needs.
• Help ensure crews arrive with the information, materials, equipment, and preparation necessary to complete the project successfully.
• Review technician paperwork, job notes, photos, and project documentation.
• Monitor project labor and technician timesheets.
• Ensure required project documentation is complete and accurate.
• Track outstanding project items and follow them through resolution.
• Coordinate project completion, closeout, and handoff to billing.
• Construction purchasing and material procurement
• Coordinating subcontractors and field crews
• Inventory or warehouse coordination
• Reading construction scopes, plans, specifications, or manufacturer documentation
• OSHA documentation, safety programs, or construction safety compliance

Skills

Organizational skills

Problem solving

Communication

Project management

Scheduling

Construction coordination

Tools

Microsoft Office

Google Workspace

Project-management software

Job description

Chimney Cricket, Inc. seeks an experienced Project Operations Coordinator to orchestrate residential fireplace/restoration projects from approval to completion.

With at least two years of construction coordination experience, you will manage scopes, deposits, scheduling, materials, and crews, while maintaining clear communication with customers, vendors, and field teams to keep projects on track.