Residential Programs Supervisor

Abraxas Youth & Family Services; Town of Middletown (NY); On-site; USD 52,000 - 76,000; Full time

Job summary

Apis Services, Inc. provides a residential program led by a dedicated Residential Manager who supervises DSP Leads and staff. The role ensures safety, adherence to policies, and regulatory standards while supporting individuals in daily living, community engagement, and access to services.

Responsibilities include staffing, training, and performance management, with flexibility for evenings and weekends to cover emergencies and staffing needs. Strong leadership and compliance focus are essential.

Qualifications

• High School Diploma or equivalent required.
• Minimum three years of experience supporting individuals with developmental disabilities or mental illness.
• Supervisory experience preferred.

Responsibilities

• Provide direct supervision and leadership to DSP Leads and DSP staff.
• Assist with hiring, onboarding, training, evaluation, and disciplinary actions for residential staff.
• Create and manage staff schedules to ensure adequate coverage and compliance with staffing ratios.
• Conduct team meetings and provide ongoing coaching and performance feedback.
• Promote teamwork, professionalism, and adherence to organizational values.
• Oversee the daily operation of assigned residential sites.
• Maintain a safe, home-like environment that supports independence and well-being.
• Ensure the residence meets all licensing, safety, and regulatory standards.
• Monitor the upkeep of facilities and coordinate maintenance as needed.

Skills

Supervisory experience

Education

High School Diploma or equivalent

Job description

Apis Services, Inc. provides a residential program led by a dedicated Residential Manager who supervises DSP Leads and staff. The role ensures safety, adherence to policies, and regulatory standards while supporting individuals in daily living, community engagement, and access to services.

Responsibilities include staffing, training, and performance management, with flexibility for evenings and weekends to cover emergencies and staffing needs. Strong leadership and compliance focus are essential.