Residential Program Manager – Lead Staff, Overtime Eligible

Resources for Human Development; Newark (DE); On-site; USD 33,000 - 47,000; Full time

Job summary

Apis Services, Inc. in Newark, DE is seeking a Residential Manager to oversee daily operations of assigned residential sites and supervise DSP Leads and DSPs. The role emphasizes creating a safe, supportive environment and ensuring adherence to licensing standards and regulations.

The position requires leadership, strong communication, and the ability to manage staffing, emergencies, and community relationships while maintaining high care quality.

Qualifications

• High School Diploma or equivalent required.
• Minimum three years of experience supporting individuals with developmental disabilities or mental illness.
• Supervisory experience preferred.

Responsibilities

• Provide direct supervision and leadership to DSP Leads and DSP staff.
• Assist with hiring, onboarding, training, evaluation, and disciplinary actions for residential staff.
• Create and manage staff schedules to ensure adequate coverage and compliance with staffing ratios.
• Conduct team meetings and provide ongoing coaching and performance feedback.
• Oversee the daily operation of assigned residential sites and ensure a safe, home-like environment.

Skills

Staff supervision

Communication

Leadership

Education

High School Diploma or equivalent

Job description

Apis Services, Inc. in Newark, DE is seeking a Residential Manager to oversee daily operations of assigned residential sites and supervise DSP Leads and DSPs. The role emphasizes creating a safe, supportive environment and ensuring adherence to licensing standards and regulations.

The position requires leadership, strong communication, and the ability to manage staffing, emergencies, and community relationships while maintaining high care quality.