Residential Programs Manager — Care, Compliance & Growth

SCO Family of Services / SCOF; New York (NY); On-site; USD 70,000 - 95,000; Full time

Job summary

SCO Family of Services / SCOF in New York seeks a skilled residential program administrator to oversee staff, ensure program plans are followed, and maintain compliance with OPWDD and agency standards. You will coordinate with nursing and clinical teams, manage budgets and payroll, conduct evaluations, provide training, and maintain documentation for billing.

This full-time role requires a high school diploma or higher, 3 years of supervisory experience in behavioral health, and relevant

Qualifications

• High school diploma or GED required; college degree preferred.
• Minimum 3 years of administrative/managerial experience with behavioral health.
• Experience supervising staff and coordinating residential programs.

Responsibilities

• Oversee residence staff; hire, train, evaluate and terminate as needed.
• Ensure services align with program plans and regulatory standards.
• Coordinate with nursing/clinical teams on medication and appointments.
• Maintain documentation for billing, logs, and KPI data monthly.
• Monitor budgets, payroll overtime, and purchasing to approved budgets.
• Conduct staff meetings, performance evaluations, and in-house training.

Skills

Staff supervision

Regulatory compliance

Communication

Microsoft Office

Education

High School diploma or GED

Associate or Bachelor's degree in human services (preferred)

Tools

Microsoft Office

Electronic Health Record (EHR) systems

Job description

SCO Family of Services / SCOF in New York seeks a skilled residential program administrator to oversee staff, ensure program plans are followed, and maintain compliance with OPWDD and agency standards. You will coordinate with nursing and clinical teams, manage budgets and payroll, conduct evaluations, provide training, and maintain documentation for billing.

This full-time role requires a high school diploma or higher, 3 years of supervisory experience in behavioral health, and relevant