Residential Programs Director

New Hope Treatment Centers; Shadowbrook (SC); On-site; USD 85,000 - 110,000; Full time

Job summary

New Hope Treatment Centers is seeking a Program Director to lead day-to-day operations of residential programs, ensuring a safe, structured, and therapeutic environment for residents. You will supervise residential staff, monitor safety, and coordinate with clinical and administrative teams to support quality resident care.

The role emphasizes trauma-informed leadership, regulatory compliance, and collaboration across departments to sustain high standards of service and safety.

Qualifications

• Bachelor’s degree in human services or related field is required.
• Master’s degree in behavioral/mental health or related field preferred.
• Minimum 5 years of experience in residential or behavioral health settings.

Responsibilities

• Provide day-to-day operational oversight of residential programs to ensure a safe, therapeutic environment.
• Lead, coach, and evaluate residential staff and supervisors; manage staffing and retention.
• Monitor resident safety, incident reporting, and adherence to program procedures.
• Ensure compliance with licensing, regulatory, and accreditation requirements.
• Collaborate with clinical, HR, and executive leadership to support resident care.

Skills

Interpersonal skills

Communication

Organization

Professional judgment

Education

Bachelor’s degree in human service field

Master's degree in behavioral/mental health or similar

Job description

New Hope Treatment Centers is seeking a Program Director to lead day-to-day operations of residential programs, ensuring a safe, structured, and therapeutic environment for residents. You will supervise residential staff, monitor safety, and coordinate with clinical and administrative teams to support quality resident care.

The role emphasizes trauma-informed leadership, regulatory compliance, and collaboration across departments to sustain high standards of service and safety.