Program Manager, Substance Use Treatment & Operations

Hope House, Inc.; City of Albany (NY); On-site; USD 62,000 - 76,000; Full time

Benefits offered by this job

11 paid holidays per calendar year

Medical, Dental, & Vision Insurance

401k option to further save forretirem

Job summary

Hope House, Inc. seeks an experienced residential services leader to oversee clinical operations, staffing, and program coordination in a full-time, exempt role.

You will supervise staff, coordinate treatment plans, ensure regulatory compliance, and drive quality care for clients within the organization’s residential program in the Greater Capital Region of New York. You will coordinate with admissions, finance, and community providers to ensure smooth pre/post-admission processes and maintain

Qualifications

• Minimum of 5 years full-time work experience in substance use disorder, or related field.
• Strong clinical and supervisory skills.

Responsibilities

• Completes/oversees the scheduling of staff.
• Develops programming to enhance clients' knowledge, attitude and skills.
• Coordinates treatment and activities for clients and staff.
• Facilitates staff meetings and case conferences.
• Maintains statistical data analysis and reporting.
• Ensures adherence to regulations and Hope House policies.
• Completes required reports.
• Works with Admissions for referrals, screenings and admissions.
• Clinical treatment decisions as team leader and documents accordingly.
• On-site healthcare coordination, if assigned.
• Develops and maintains relationships with agencies and referral sources.
• Interviews, orients, and conducts staff performance evaluations and training.
• Participation in on-call rotation.
• Ensures clinical and staffing needs of the program are met.
• Contributes to budget planning with Director.

Skills

Staff scheduling

Clinical supervision

Team leadership

Regulatory compliance

Documentation

Interagency collaboration

Education

Bachelor's degree in human services or related field

NYS Advanced CASAC or higher credential or Licensure (RN, LCSW, LMSW, LMHC, etc.)

Job description

Hope House, Inc. seeks an experienced residential services leader to oversee clinical operations, staffing, and program coordination in a full-time, exempt role.

You will supervise staff, coordinate treatment plans, ensure regulatory compliance, and drive quality care for clients within the organization’s residential program in the Greater Capital Region of New York. You will coordinate with admissions, finance, and community providers to ensure smooth pre/post-admission processes and maintain