Residential Program Supervisor — Lead, Impact & PTO

CareLink Community Support Services; Norristown (Montgomery County); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Health & Welfare Benefits

PTO

Holiday Pay

403(b) Retirement Plan with Employer

Employee Referral Bonus

Tuition Reimbursement

Professional Development

Meaningful Work

Job summary

CareLink Community Support Services in Norristown, PA is seeking an Assistant Program Supervisor to lead a residential program, supervise staff, and ensure high-quality services. This role offers hands-on leadership responsibilities and opportunities to advance within a mission-driven organization.

The position requires a high school diploma or GED, a valid driver's license, and 1–2 years of related experience, with preferred background in behavioral health or residential services.

Qualifications

• High School Diploma or GED required.
• Valid Driver's License.
• One to two years of related experience.
• Experience in behavioral health or residential services preferred.

Responsibilities

• Provide day-to-day leadership to Residential Counselors and residential staff.
• Coordinate staffing schedules and ensure shift coverage.
• Assist with onboarding, training, coaching, and evaluations.
• Monitor operations and ensure policy compliance.
• Review documentation for accuracy and timeliness.
• Coordinate referrals, admissions, and orientation.
• Assist with service plans and treatment interventions.
• Support residents in recovery, wellness, and independent living goals.
• Respond to emergencies and seek clinical support when needed.
• Coordinate services with external providers and families.
• Monitor medication administration and report concerns.
• Participate in staff meetings, trainings, and agency events.
• Assist with payroll processing and site operations.
• Participate in on-call rotation and provide coverage.
• Transport participants as required.

Job description

CareLink Community Support Services in Norristown, PA is seeking an Assistant Program Supervisor to lead a residential program, supervise staff, and ensure high-quality services. This role offers hands-on leadership responsibilities and opportunities to advance within a mission-driven organization.

The position requires a high school diploma or GED, a valid driver's license, and 1–2 years of related experience, with preferred background in behavioral health or residential services.