Residential Program Manager - Chaska
Pinnacle-Services
An application made for this job — a tailored resume and cover letter that speak straight to the posting.
Benefits offered by this job
Job summary
Pinnacle Services is seeking a full-time Residential Program Manager to oversee the day-to-day operations at our Chaska, Minnesota site. This role combines direct care with administrative duties, including medication administration, scheduling, and compliance with DHS/245D licensing.
The position includes a strong focus on staff supervision and person-centered care. The ideal candidate will have supervisory experience, a DHS-aligned background, and familiarity with Therap.
Qualifications
- Must have driver’s license, current auto insurance, and reliable transportation.
- At least 1 year of direct care in a 245D licensed setting.
- Previous supervisory experience.
- Experience using Therap.
- Meet one of DHS Program Coordinator Standards.
Responsibilities
- Oversee site operations and program service delivery including medication administration, coordination of medical appointments, meal planning/preparation, transportation, maintenance, implementation of program plans, data collection/documentation, site cleanliness, maintaining supplies and groceries.
- Coordinate staff scheduling to ensure consistent service delivery.
- Ongoing quality assurance and improvement to ensure compliance with policies, procedures, and DHS/245D licensing and service delivery requirements.
- Provide active support and direct care to individuals with developmental disabilities and/or mental health diagnoses.
- Provide initial and ongoing training, direct supervision, and coaching of Direct Support Professionals.
- Ensure medication administration compliance through regular review, observation, and follow up on medication errors.
- Prioritize person-centered practices and positive strategies to support quality of life and development goals.
- Serve as emergency contact and first point of contact for individuals, staff, and external stakeholders.
Skills
Education
Tools
Job description
Description
Looking to advance your human services career in a community residential services setting? Want to join a team that is flexible, responsive, and knowledgeable? Our mission at Pinnacle Services is to ensure that quality services are provided to the people we serve, so that they may achieve their full potential and realize their dreams. Do you share our values? Come work with us! We are seeking a full-time Residential Program Manager to oversee the day-to-day operations of our residential site located in Chaska.
- Oversight of site operations and program service delivery including medication administration, coordination of medical appointments, meal planning/preparation, transportation, maintenance, implementation of program plans, data collection/documentation, site cleanliness, maintaining supplies and groceries
- Coordination of staff scheduling to ensure consistent service delivery
- Ongoing quality assurance and improvement to ensure compliance with policies, procedures, and DHS/245D licensing and service delivery requirements
- Providing active support and direct care to individual(s) with developmental disabilities and/or mental health diagnoses, including personal and medical cares as necessary
- Providing initial and ongoing training, direct supervision, and coaching of Direct Support Professionals
- Ensuring medication administration compliance through regular review, observation, and follow up on medication errors.
- Prioritizing the use of person-centered practices and positive strategies to support the individual(s) served in the quality of life they want to live, and the skill sets they would like to develop to support that quality of life
- Serving as the emergency contact and first point of contact for individual(s) served, Direct Support Professionals, and external stakeholders/Support Team
$24/hour and Flexible scheduling which includes a blend of direct care and administrative work and includes at least every other weekend and on-call responsibilities.
- Sick and Safe Time
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short Term Disability
- Voluntary Life Insurance
- 401(k) Retirement Plan
- Flexible Spending Account
- PTO (3 weeks/year for first 2 years)
- Driver’s license, current automobile insurance, and access to reliable transportation
- At least one year of direct care experience working in a 245D licensed setting
- Previous supervisory experience.
- Experience using Therap
- Meet one of the following DHS Program Coordinator Standards:
- possess a baccalaureate degree in a field related to human services, education, or health and one year of full-time work experience providing direct care services to persons with disabilities or persons age 65 and older, or equivalent work experience providing care or education to vulnerable adults or children;
- possess an associate degree in a field related to human services, education, or health and two years of full-time work experience providing direct care services to persons with disabilities or persons age 65 and older, or equivalent work experience providing care or education to vulnerable adults or children;
- possess a diploma in a field related to human services, education, or health from an accredited postsecondary institution and three years of full-time work experience providing direct care services to persons with disabilities or persons age 65 and older or equivalent work experience providing care or education to vulnerable adults or children; or
- possess a minimum of 50 hours of education and training related to human services and disabilities; and
- possess four years of full-time work experience providing direct care services to persons with disabilities or persons age 65 and older under the supervision of a staff person who meets the qualifications identified.
- 3 years of direct care experience in a 245D licensed setting
- 2 years of supervisory experience in a 245D licensed setting
- Knowledge of the basic skills used in DBT (Dialectical Behavior Therapy)
- Experience working with individuals with RAD, PTSD, FASD, Bipolar Disorder, and borderline personality disorder
Chaska, Minnesota
Flexible scheduling which includes a blend of direct care and administrative work. All schedules include direct support shifts every other weekend.
Chaska, Minnesota
- 2 years of supervisory experience
- 3 years of direct care experience
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
