Residential Program Director

Pinnacle Services, Inc.; Detroit (MI); On-site; USD 47,000 - 64,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

MN Paid Leave

Voluntary Life Insurance

Flexible Spending Account

Paid Time Off

7 Holidays

401K Eligible to contribute 6 months

Job summary

Pinnacle Services is seeking a Residential Program Director to lead community-based residential programs in Minnesota. You will supervise managers, manage budgets and ensure compliance with state and licensing regulations across multiple sites.

The role requires strong leadership, scheduling coordination, and direct care oversight with a focus on person-centered approaches and quality improvements.

Qualifications

• Three years supervisory experience in a program providing care or education to vulnerable adults or children.
• Must possess a degree or credential per DHS Designated Manager requirements.
• Experience overseeing DHS licensing processes and program budgets.

Responsibilities

• Provide leadership, oversight, training, and supervision to assigned residential programs.
• Coordinate staff scheduling for multiple sites and ensure service delivery quality.
• Ensure compliance with DHS, 245D, and CARF licensing regulations.
• Supervise Residential Program Managers and report to Residential Program Administrator.
• Recruit, hire, and train program staff in coordination with HR.
• Manage admissions, program planning, and budget execution.
• Maintain relationships with external team members and finance.

Skills

Supervisory experience

Direct care

Flexible hours

Vulnerable populations

Education

Baccalaureate degree in human services/education/health

Associate degree in related field

Diploma in related field

50 hours of education/training in human services

Tools

Therap

Job description

Description

Exciting opportunity to serve as a Residential Program Director with Pinnacle Services for our Community Residential Services sites in Chaska, Minnesota. Pinnacle Services is a social services agency committed to serving individuals in our community who have a variety of mental health support needs, chemical dependencies, developmental and physical abilities, and medical needs. For more information about Pinnacle, follow this link https://www.pinnacleservices.org/

Job Type

Full-time

Location

Golden Valley and New Hope, Minnesota. Regular driving to residential locations throughout the Twin Cities metro area is required.

Job Summary

This position provides leadership, oversight, training, and supervision to assigned community-based residential programs. The Residential Program Director coordinates staff scheduling to ensure service delivery at multiple sites and assures continuous quality improvements in service development and compliance with DHS, 245D, and CARF licensing regulations. The Residential Program Director is responsible for executing the vision, policies and procedures, and budgetary considerations. This position directly supervises Residential Program Managers and reports to the Residential Program Administrator.

Job Duties and Responsibilities For Residential Program Director

• Assures the execution of admissions, and program planning processes
• Assures the management and delivery of all contracted services and coordination
• Assures compliance with all applicable State and Federal rules and regulations
• Functions as the main point of contact for external team members
• Contributes to the development of and assures the administration of all policy, procedure, and record keeping systems related to program development
• Contributes to the recruitment, hiring, training, and supervision of all employees within the program in coordination with the Human Resources Department to help ensure compliance with employment law and regulations
• Coordinates scheduling for multiple residential sites and provides direct care services, as needed
• Serves as emergency contact for residential sites and support teams, including on-call weekend rotation
• Ensures the management and execution of program budgets
• Coordinates with the Finance Department regarding accounts receivable, accounts payable, payroll, and bookkeeping
• Prioritizes positive support strategies and person-centered approaches in all areas of service delivery to ensure persons served are able to live the lives they want to live
• Provides ongoing supervision and training to the Program Management team

Salary Description

• $55,250/year

Traditional Benefits For Full-Time Employees

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• MN Paid Leave
• Voluntary Life Insurance
• Flexible Spending Account
• Paid Time Off
• 7 Holidays
• 401K Eligible to contribute 6 months from start date.

Pinnacle Service Inc. provides person centered services to people with intellectual, developmental, or behavioral disabilities in various settings. We provide top level services to the individuals that we support through, residential services, in-home care, case management and other supportive programs. We have ambitious standards and go above and beyond in our organization to set ourselves apart from the others.

Requirements

• Valid Minnesota Driver’s License with acceptable record
• Available to work flexible hours and locations; will provide direct care services
• Experience using Therap
• Have a minimum of three years of supervisory level experience in a program that provides care or education to vulnerable adults or children and meet one of the following DHS Designated Manager requirements:
• possess a baccalaureate degree in a field related to human services, education, or health and one year of full-time work experience providing direct care services to persons with disabilities or persons age 65 and older, or equivalent work experience providing care or education to vulnerable adults or children;
• possess an associate degree in a field related to human services, education, or health and two years of full-time work experience providing direct care services to persons with disabilities or persons age 65 and older, or equivalent work experience providing care or education to vulnerable adults or children;
• possess a diploma in a field related to human services, education, or health from an accredited postsecondary institution and three years of full-time work experience providing direct care services to persons with disabilities or persons age 65 and older or equivalent work experience providing care or education to vulnerable adults or children; or
• possess a minimum of 50 hours of education and training related to human services and disabilities; and
• possess four years of full-time work experience providing direct care services to persons with disabilities or persons age 65 and older under the supervision of a staff person who meets the qualifications identified.