Residential Program Manager- Golden Valley

Pinnacle Services, Inc.; Golden Valley (MN); On-site; USD 21,878 - 31,159; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Short-Term Disability

Voluntary Life Insurance

401(k) Retirement Plan

Flexible Spending Account

PTO (3 weeks/year for the first 2 years)

Job summary

Pinnacle Services, Inc. is seeking a Residential Program Manager in Golden Valley, MN. You will be responsible for overseeing site operations, coordinating staff, and providing direct care to individuals with developmental disabilities. Ideal candidates will have direct care and supervisory experience in a 245D licensed setting. The position offers flexible scheduling and a salary of $19.25 per hour, along with comprehensive benefits including health insurance, a 401(k) plan, and paid time off.

Qualifications

• Driver's license, current automobile insurance, and reliable transportation.
• At least one year of direct care experience in a 245D licensed setting.
• Previous supervisory experience.

Responsibilities

• Oversee site operations and program delivery.
• Coordinate staff scheduling for service consistency.
• Ensure compliance with policies and regulations.

Skills

Direct care experience

Supervisory experience

Knowledge of DBT

Education

Baccalaureate degree in human services or related field

Associate degree in related field

Diploma in related field

Tools

Therap

Job description

Residential Program Manager

Looking to advance your human services career in a community residential services setting? Our mission at Pinnacle Services is to ensure that quality services are provided to the people we serve so that they may achieve their full potential and realize their dreams. If you share our values, join our flexible, responsive, and knowledgeable team in Golden Valley, MN.

Responsibilities

• Oversight of site operations and program service delivery including medication administration, coordination of medical appointments, meal planning/preparation, transportation, maintenance, implementation of program plans, data collection/documentation, site cleanliness, and maintaining supplies and groceries.
• Coordination of staff scheduling to ensure consistent service delivery.
• Ongoing quality assurance and improvement to ensure compliance with policies, procedures, and DHS/245D licensing and service delivery requirements.
• Providing active support and direct care to individuals with developmental disabilities and/or mental health diagnoses, including personal and medical care as necessary.
• Providing initial and ongoing training, direct supervision, and coaching of Direct Support Professionals.
• Ensuring medication administration compliance through regular review, observation, and follow‑up on medication errors.
• Prioritizing person‑centered practices and positive strategies to support the quality of life that individuals desire and to develop the skills needed for that life.
• Serving as the emergency contact and first point of contact for individuals served, Direct Support Professionals, and external stakeholders/Support Team.

Salary/Schedule

$19.25 per hour. Flexible scheduling which includes a blend of direct care and administrative work, at least every other weekend and on‑call responsibilities.

Benefits (Full‑Time Employees)

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Short‑Term Disability
• Voluntary Life Insurance
• 401(k) Retirement Plan
• Flexible Spending Account
• PTO (3 weeks/year for the first 2 years)

Requirements

• Driver’s license, current automobile insurance, and access to reliable transportation.
• At least one year of direct care experience in a 245D licensed setting.
• Previous supervisory experience.
• Experience using Therap.
• Meet one of the following DHS Program Coordinator Standards:
  • Possess a baccalaureate degree in a field related to human services, education, or health and one year of full‑time work experience providing direct care services to persons with disabilities or persons age 65 and older, or equivalent work experience.
  • Possess an associate degree in a related field and two years of full‑time work experience providing direct care services to persons with disabilities or persons age 65 and older, or equivalent work experience.
  • Possess a diploma in a related field and three years of full‑time work experience providing direct care services to persons with disabilities or persons age 65 and older, or equivalent work experience.
  • Possess a minimum of 50 hours of education and training related to human services and disabilities.
  • Possess four years of full‑time work experience providing direct care services to persons with disabilities or persons age 65 and older under the supervision of a staff person who meets the qualifications identified.

Preferred Qualifications

• 3 years of direct care experience in a 245D licensed setting.
• 2 years of supervisory experience in a 245D licensed setting.
• Knowledge of the basic skills used in DBT (Dialectical Behavior Therapy).
• Experience working with individuals with RAD, PTSD, FASD, Bipolar Disorder, and Borderline Personality Disorder.

Locations

• Golden Valley, MN

Schedule

Flexible scheduling that includes a blend of direct care and administrative work. All schedules include direct support shifts every other weekend.