Residential Program Manager

Pinnacle Services, Inc.; Minneapolis (MN); Sur place; USD 40 000 - 45 000; Plein temps

Avantages offerts par ce poste

Health Insurance

Vision Insurance

Life Insurance

Short Term Disability

Voluntary Life Insurance

Flexible Spending Account

Paid Time Off

401K eligibility after 6 months

Résumé du poste

A community residential services provider in Minneapolis seeks a full-time Residential Program Manager to oversee site operations and service delivery. This role involves staff training, compliance assurance, and direct support to individuals with disabilities. The job offers $19.25/hour, flexible scheduling, and a comprehensive benefits package including health insurance and 401K eligibility. Candidates should have direct care experience and supervisory skills, preferably in a licensed setting.

Qualifications

• Driver’s license and access to reliable transportation required.
• Minimum one year of direct care in a licensed setting.
• Experience using Therap is essential.

Responsabilités

• Oversee site operations and program service delivery.
• Coordinate staff scheduling for service consistency.
• Provide training and supervision to staff.

Connaissances

Direct care experience

Supervisory experience

Knowledge of DBT

Experience with individuals with RAD, PTSD, FASD

Formation

Bachelor's degree related to human services

Associate degree related to human services

Diploma related to human services

50 hours of education related to human services

Outils

Therap

Description du poste

Residential Program Manager

Looking to advance your human services career in a community residential services setting? Want to join a team that is flexible, responsive, and knowledgeable? Pinnacle Services’ mission is to ensure that quality services are provided to the people we serve, so that they may achieve their full potential and realize their dreams. We are seeking a full‑time Residential Program Manager to oversee the day‑to‑day operations of one of our residential sites located in the Metro area.

Job Responsibilities

• Oversight of site operations and program service delivery including medication administration, coordination of medical appointments, meal planning/preparation, transportation, maintenance, implementation of program plans, data collection/documentation, site cleanliness, maintaining supplies and groceries
• Coordination of staff scheduling to ensure consistent service delivery
• Ongoing quality assurance and improvement to ensure compliance with policies, procedures, and DHS/245D licensing and service delivery requirements
• Providing active support and direct care to individuals with developmental disabilities and/or mental health diagnoses, including personal and medical care as necessary
• Providing initial and ongoing training, direct supervision, and coaching of Direct Support Professionals
• Ensuring medication administration compliance through regular review, observation, and follow up on medication errors
• Prioritizing the use of person‑centered practices and positive strategies to support the individuals served in the quality of life they want to live, and the skill sets they would like to develop to support that quality of life
• Serving as the emergency contact and first point of contact for individuals served, Direct Support Professionals, and external stakeholders/Support Team

Salary & Schedule

$19.25/hour and flexible scheduling, which includes a blend of direct care and administrative work and includes at least every other weekend and on‑call responsibilities.

Benefits

• Health Insurance
• Vision Insurance
• Life Insurance
• Short Term Disability
• Voluntary Life Insurance
• Flexible Spending Account
• Paid Time Off
• 7 Holidays
• 401K eligible to contribute at 6 months from start date

Qualifications

• Driver’s license, current automobile insurance, and access to reliable transportation
• At least one year of direct care experience working in a 245D licensed setting
• Previous supervisory experience
• Experience using Therap
• Meet one of the following DHS Program Coordinator Standards:

1. Possess a baccalaureate degree in a field related to human services, education, or health and one year of full‑time work experience providing direct care services to persons with disabilities or persons age 65 and older, or equivalent work experience providing care or education to vulnerable adults or children;
2. Possess an associate degree in a field related to human services, education, or health and two years of full‑time work experience providing direct care services to persons with disabilities or persons age 65 and older, or equivalent work experience providing care or education to vulnerable adults or children;
3. Possess a diploma in a field related to human services, education, or health from an accredited postsecondary institution and three years of full‑time work experience providing direct care services to persons with disabilities or persons age 65 and older or equivalent work experience providing care or education to vulnerable adults or children; or
4. Possess a minimum of 50 hours of education and training related to human services and disabilities; and
5. Possess four years of full‑time work experience providing direct care services to persons with disabilities or persons age 65 and older under the supervision of a staff person who meets the qualifications identified.

Preferred Qualifications:

• 3 years of direct care experience in a 245D licensed setting
• 2 years of supervisory experience in a 245D licensed setting
• Knowledge of the basic skills used in DBT (Dialectical Behavior Therapy)
• Experience working with individuals with RAD, PTSD, FASD, Bipolar Disorder, and Borderline Personality Disorder

Location

South Minneapolis

About Pinnacle Services

Pinnacle Service Inc. provides person‑centered services to people with intellectual, developmental, or behavioral disabilities in various settings. We provide top‑level services to the individuals that we support through residential services, in‑home care, case management and other supportive programs. We have ambitious standards and go above and beyond in our organization to set ourselves apart from the others.