Residential Program Manager - Chaska

Pinnacle Services Incorporated; Chaska (MN); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Short Term Disability

Voluntary Life Insurance

401(k) Retirement Plan

Flexible Spending Account

PTO (3 weeks/year for first 2 years)

Sick and Safe Time

Job summary

Pinnacle Services is seeking a full-time Residential Program Manager to oversee a residential site in Chaska, MN. The role combines direct care with administrative responsibilities and requires supervision of Direct Support Professionals.

The position emphasizes medication oversight, quality assurance, and alignment with DHS/245D licensing, while supporting individuals with developmental disabilities and mental health needs. Flexible scheduling with every other weekend.

Qualifications

• Candidate must have a valid driver’s license and reliable transportation.
• Minimum one year of direct care experience in a 245D licensed setting.
• Previous supervisory experience.
• Experience using Therap system.
• Meet one of the DHS program coordinator standards as listed.

Responsibilities

• Oversee day-to-day operations of the residential site.
• Coordinate staff scheduling for consistent service delivery.
• Ensure compliance with DHS/245D licensing and service delivery requirements.
• Provide direct care and support to individuals with developmental disabilities and/or mental health diagnoses.
• Train, supervise, and coach Direct Support Professionals.
• Monitor medication administration and prevent errors.
• Use person-centered approaches to enhance quality of life for individuals served.
• Serve as emergency contact and primary liaison for staff and stakeholders.

Skills

Direct care experience

Supervisory experience

Experience using Therap

Education

Bachelor's degree in human services/education/health

Associate degree in related field

Diploma in related field

50 hours of education and training related to human services

Four years of direct care experience under supervision

Tools

Therap

Job description

Description

Residential Program Manager Description:

Looking to advance your human services career in a community residential services setting? Want to join a team that is flexible, responsive, and knowledgeable? Our mission at Pinnacle Services is to ensure that quality services are provided to the people we serve, so that they may achieve their full potential and realize their dreams. Do you share our values? Come work with us! We are seeking a full-time Residential Program Manager to oversee the day-to-day operations of our residential site located in Chaska.

Residential Program Manager Responsibilities

• Oversight of site operations and program service delivery including medication administration, coordination of medical appointments, meal planning/preparation, transportation, maintenance, implementation of program plans, data collection/documentation, site cleanliness, maintaining supplies and groceries
• Coordination of staff scheduling to ensure consistent service delivery
• Ongoing quality assurance and improvement to ensure compliance with policies, procedures, and DHS/245D licensing and service delivery requirements
• Providing active support and direct care to individual(s) with developmental disabilities and/or mental health diagnoses, including personal and medical cares as necessary
• Providing initial and ongoing training, direct supervision, and coaching of Direct Support Professionals
• Ensuring medication administration compliance through regular review, observation, and follow up on medication errors.
• Prioritizing the use of person-centered practices and positive strategies to support the individual(s) served in the quality of life they want to live, and the skill sets they would like to develop to support that quality of life
• Serving as the emergency contact and first point of contact for individual(s) served, Direct Support Professionals, and external stakeholders/Support Team

Residential Program Manager Salary/Schedule:

$24/hour and Flexible scheduling which includes a blend of direct care and administrative work and includes at least every other weekend and on-call responsibilities.

Benefits

Part‑Time Employees

• Sick and Safe Time

Full‑Time Employees

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Short Term Disability
• Voluntary Life Insurance
• 401(k) Retirement Plan
• Flexible Spending Account
• PTO (3 weeks/year for first 2 years)

Requirements

Residential Program Manager Qualifications

• Driver’s license, current automobile insurance, and access to reliable transportation
• At least one year of direct care experience working in a 245D licensed setting
• Previous supervisory experience.
• Experience using Therap
• Meet one of the following DHS Program Coordinator Standards:

1. possess a baccalaureate degree in a field related to human services, education, or health and one year of full-time work experience providing direct care services to persons with disabilities or persons age 65 and older, or equivalent work experience providing care or education to vulnerable adults or children;
2. possess an associate degree in a field related to human services, education, or health and two years of full-time work experience providing direct care services to persons with disabilities or persons age 65 and older, or equivalent work experience providing care or education to vulnerable adults or children;
3. possess a diploma in a field related to human services, education, or health from an accredited postsecondary institution and three years of full-time work experience providing direct care services to persons with disabilities or persons age 65 and older or equivalent work experience providing care or education to vulnerable adults or children; or
4. possess a minimum of 50 hours of education and training related to human services and disabilities; and
5. possess four years of full-time work experience providing direct care services to persons with disabilities or persons age 65 and older under the supervision of a staff person who meets the qualifications identified.

Preferred Qualifications

• 3 years of direct care experience in a 245D licensed setting
• 2 years of supervisory experience in a 245D licensed setting
• Knowledge of the basic skills used in DBT (Dialectical Behavior Therapy)
• Experience working with individuals with RAD, PTSD, FASD, Bipolar Disorder, and borderline personality disorder

Location:

Chaska, Minnesota

Schedule:

Flexible scheduling which includes a blend of direct care and administrative work. All schedules include direct support shifts every other weekend.

Preferred Credentials:

• 2 years of supervisory experience
• 3 years of direct care experience