Residential Program Manager

Advocates; East Walpole (MA); On-site; USD 48,000 - 65,000; Full time

Job summary

An established industry player is seeking a dedicated Program Manager to oversee a residential program. This role involves providing guidance to Direct Care staff, ensuring a safe and empowering environment for residents, and managing program budgets. The ideal candidate will have a strong background in supervision and a passion for fostering a diverse community. With generous perks and a commitment to work-life balance, this position offers a meaningful opportunity to make a positive impact in the lives of individuals served. Join a supportive team that values your contributions and encourages professional growth.

Benefits

Generous perks of employment

Room for advancement

Healthy work-life balance

Qualifications

• 5 years of experience in a related field required.
• Strong computer knowledge and excellent communication skills.

Responsibilities

• Oversee and supervise Direct Care staff and residents.
• Lead staff meetings and ensure training compliance.
• Participate in the on-call rotation for crisis intervention.

Skills

Analytical Skills

Communication Skills

Computer Knowledge

Cultural Competence

Education

High School Diploma

Bachelor's Degree in Related Field

Job description

Overview

Starting Rate: $48,880

The Program Manager is responsible for the overall direction and operation of the residential program. This role will provide supervision and rehabilitative direction and emergency on-call services to a team of Direct Care Staff and supported individuals.

Advocates promotes a healthy work-life balance and offers many generous perks of employment and room for advancement. We are a strong-knit community that values the ideas and contributions of our staff.

Are you ready to make a difference?

Minimum Education Required

High School Diploma/GED

Responsibilities

• Provide oversight and supervision to Direct Care staff and group living residents, promoting a warm, safe, and empowering environment.
• Develop and monitor staff scheduling to ensure program coverage and budgetary compliance.
• Lead staff meetings and individual supervisions, and ensure staff trainings are current.
• Conduct intakes, ensuring that proper care is accessed.
• Participate in the Individual Action Plans (IAP) process for all individuals.
• Assume fiscal responsibility for the site by assisting in program budget development and management, as well as safeguarding client’s funds.
• Ensure that client’s rehabilitative treatment and clinical record meet Rehab Option standards.
• Prepare reports as directed, including data collection and analysis.
• Participate in the on-call rotation through 24 hour availability for consultation and emergency crisis intervention.

Qualifications

• HS Diploma plus 5 years’ experience, BA in related field preferred.
• Strong computer knowledge.
• Excellent analytical, reasoning and numerical aptitude.
• Excellent written and verbal communication.
• Must hold a valid driver's license, have access to an operational and insured vehicle and be willing to use it to transport clients.
• Strongly prefer a candidate that will have a demonstrated understanding of and competence in serving culturally diverse populations.

Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.