Residential Operations Leader: Impact & Compliance

Hudson Milestones Inc; Jersey City (NJ); Hybrid; USD 75,000 - 85,000; Full time

Benefits offered by this job

Health, dental, vision insurance

401(k) with company match (after one年)

Paid time off (vacation, sick days, 개인

Job summary

Hudson Milestones Inc. seeks a strategic, mission-driven Director of Residential Operations to lead a high-impact department serving individuals with developmental disabilities in Hudson County, NJ.

The role oversees program quality, licensing compliance, daily operations, and staff performance across multiple residential sites. You will partner with families and care teams, drive continuous improvement, and model compassionate, person-centered care.

Qualifications

• Minimum 5+ years of experience in residential programs for individuals with developmental disabilities.
• 5+ years of supervisory or administrative experience in similar settings.
• Strong communication, organizational, and leadership abilities; proficiency with computers.

Responsibilities

• Overseas daily operations across multiple residential sites.
• Ensure compliance with state and federal regulations.
• Manage budgets, staffing, and quality improvement systems.
• Collaborate with internal departments.
• Partner with families, guardians, and care teams to support service goals.
• Maintain a visible, professional presence and support staff in real-time.
• Support crisis response, incident review, and corrective action planning.
• Identify and develop referral opportunities for residential services.
• Lead, coach, and inspire a high-performing team.

Skills

Strong communication skills

Organizational skills

Leadership

Multitasking / prioritization

NJ Driver's License

Education

Bachelor’s degree in Social Work, Psychology, Special Education, or related field

Job description

Description

Hudson Milestones is seeking a strategic, mission-driven Director of Residential Operations to provide leadership for a high-impact department supporting individuals with developmental disabilities.

This key leadership role oversees program quality, licensing compliance, daily operations, and staff performance through management across multiple residential sites in Hudson County. The Director of Residential Operations plays a central role in strengthening systems, driving accountability, supporting team development, and advancing compassionate, person-centered care.

What You’ll Do:

• Oversee daily operations
• Ensure compliance with state and federal regulations
• Manage budgets, staffing, and quality improvement systems
• Collaborate with internal departments
• Partner with families, guardians, and care teams to support individual needs and service goals
• Maintain a visible, professional presence in residential programs by engaging with individuals served, observing service delivery, and supporting staff in real-time.
• Support crisis response, incident review, and corrective action planning when needed
• Identify and develop referral opportunities for individuals who may benefit from residential services
• Lead, coach, and inspire a dedicated team

Benefits:

We offer a comprehensive benefits package that may include:

• Health, dental, vision insurance, and Life Insurance
• 401(k) with company match (after one year of employment)
• Paid time off (vacation, sick days, personal time & holidays)
• Family Medical Leave

Other Compensation (if applicable):

• Bonuses and/ or incentives at the discretion of the Agency

Position Details:

• In person/ On-site, Hudson County, NJ

Salary Range

$75k-$85K Annually

Requirements

What You’ll Bring:

• Bachelor’s Degree in Social Work, Psychology, Special Education, or related field
• 5+ years of experience in residential programs for individuals with developmental disabilities
• 5+ years of supervisory experience, including managerial or administrative work
• Strong communication, organizational, and leadership skills
• Solid computer proficiency and ability to manage multiple priorities
• Valid NJ Driver’s License