Director of Residential Operations

Hudson Milestones; Jersey City (NJ); Sur place; USD 75 000 - 85 000; Plein temps

Avantages offerts par ce poste

Health insurance

Dental insurance

Vision insurance

Life Insurance

401(k) with company match

Paid time off

Family Medical Leave

Résumé du poste

Hudson Milestones is seeking a strategic, mission-driven Director of Residential Operations to oversee multiple residential sites in Hudson County, NJ. You will guide program quality, licensing compliance, daily operations, and staff performance to deliver person-centered care.

The role emphasizes leadership, collaboration with families, guardians, and care teams, plus ongoing development of staff and services, with on-site presence and crisis support as needed.

Qualifications

• Bachelor’s degree in social services or related field is required.
• Minimum 5 years of experience in residential programs for individuals with developmental disabilities.
• 5+ years of supervisory experience including managerial/administrative roles.
• Strong communication, organizational, and leadership abilities.
• Valid NJ Driver’s License and clean driving record.

Responsabilités

• Oversee daily operations across residential sites.
• Ensure compliance with state and federal regulations.
• Manage budgets, staffing, and quality improvement systems.
• Collaborate with internal departments.
• Partner with families, guardians, and care teams to support individual needs and service goals.
• Maintain a visible, professional presence in residential programs and support staff in real-time.
• Support crisis response, incident reviews, and corrective action planning.
• Identify referral opportunities for individuals who may benefit from residential services.
• Lead, coach, and inspire a dedicated team.

Connaissances

Strong communication

Organizational skills

Leadership

Formation

Bachelor’s Degree in Social Work, Psychology, Special Education, or related field

Outils

Computer proficiency

Description du poste

Description

Hudson Milestones is seeking a strategic, mission-driven Director of Residential Operations to provide leadership for a high-impact department supporting individuals with developmental disabilities.

This key leadership role oversees program quality, licensing compliance, daily operations, and staff performance through management across multiple residential sites in Hudson County. The Director of Residential Operations plays a central role in strengthening systems, driving accountability, supporting team development, and advancing compassionate, person-centered care.

What You’ll Do:

• Oversee daily operations
• Ensure compliance with state and federal regulations
• Manage budgets, staffing, and quality improvement systems
• Collaborate with internal departments
• Partner with families, guardians, and care teams to support individual needs and service goals
• Maintain a visible, professional presence in residential programs by engaging with individuals served, observing service delivery, and supporting staff in real-time.
• Support crisis response, incident review, and corrective action planning when needed
• Identify and develop referral opportunities for individuals who may benefit from residential services
• Lead, coach, and inspire a dedicated team

Benefits:

We offer a comprehensive benefits package that may include:

• Health, dental, vision insurance, and Life Insurance
• 401(k) with company match (after one year of employment)
• Paid time off (vacation, sick days, personal time & holidays)
• Family Medical Leave

Other Compensation (if applicable):

• Bonuses and/ or incentives at the discretion of the Agency

Position Details:

• In person/ On-site, Hudson County, NJ

Salary Range

$75k-$85K Annually

Requirements

What You’ll Bring:

• Bachelor’s Degree in Social Work, Psychology, Special Education, or related field
• 5+ years of experience in residential programs for individuals with developmental disabilities
• 5+ years of supervisory experience, including managerial or administrative work
• Strong communication, organizational, and leadership skills
• Solid computer proficiency and ability to manage multiple priorities
• Valid NJ Driver’s License