Residential Network Installer & Troubleshooter

Comcast; Claremont (NH); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health, dental, and vision coverage

Paid time off

Company-observed holidays

Discounted cable services

Paid training

Job summary

Comcast in Claremont, NH is seeking an entry-level broadband installer to help deliver new services and resolve issues in customers’ homes. You will work to ensure a positive experience and meet safety standards.

The role requires flexible schedules, including nights, weekends, and holidays, with training and potential overtime. You will install networks using coax, Ethernet, and Wi‑Fi and document work for customer records.

Qualifications

• High school diploma or GED required.
• Ability to work flexible schedules including nights, weekends, holidays.
• Strong customer service and safety awareness.

Responsibilities

• Perform residential installations and service changes following safety codes.
• Diagnose and resolve issues from network to customer equipment.
• Install and support home networks using coax, Ethernet, and Wi‑Fi.
• Verify service quality with testing tools and adjust as needed.
• Educate customers on products and set expectations.
• Document work and update customer accounts digitally.
• Maintain vehicle/tools and report safety concerns.

Skills

Customer Focus

Professional Etiquette

Technical Knowledge

Adaptability

Self Motivation

Resilience

Communication

Critical Thinking

Problem Solving

Education

High School Diploma / GED

Job description

Comcast in Claremont, NH is seeking an entry-level broadband installer to help deliver new services and resolve issues in customers’ homes. You will work to ensure a positive experience and meet safety standards.

The role requires flexible schedules, including nights, weekends, and holidays, with training and potential overtime. You will install networks using coax, Ethernet, and Wi‑Fi and document work for customer records.