Residential Mortgage Servicing & Payments Specialist

Manasquan Bank; Wall (SD); On-site; USD 32,000 - 39,000; Full time

Benefits offered by this job

11 paid holidays

Recognition platform with Amazon

CREW Cares volunteering

Professional development opportunities

Monthly engagement events

Tuition Reimbursement

Student Loan Repayment

Calm app

Pet benefits

Job summary

Manasquan Bank is seeking a Residential Loan Servicing Specialist in Wall, NJ to support residential and consumer loan servicing. You will process payments, payoffs, escrow, tax payments and insurance claims while maintaining accurate loan records and providing responsive client service.

The role involves assisting with loan modifications, mortgage cancellations, and quality control reviews, with a 37.5-hour work week, full-time schedule, and cross-training within the Loan Servicing team.

Qualifications

• Detailed knowledge of residential/consumer loans and lending documentation.
• Experience with banking software/applications.
• Proficient with Microsoft Office Suite, especially Excel and Word.
• Strong interpersonal and communication skills for client interactions.
• Ability to work independently and manage priorities.

Responsibilities

• Process payments and payoffs, escrow, tax payments, and insurance claims.
• Assist with loan modifications, mortgage cancellations, and quality control reviews.
• Answer loan servicing hotline and emails; resolve payment issues.
• Prepare payoff letters and process payoffs via wire/check.
• Support audit responses and cross-train within Loan Servicing.

Skills

Residential loans

Banking software

Excel & Word

Interpersonal skills

Clear communication

Independent work

Tools

CSC software

Office suites

Job description

Manasquan Bank is seeking a Residential Loan Servicing Specialist in Wall, NJ to support residential and consumer loan servicing. You will process payments, payoffs, escrow, tax payments and insurance claims while maintaining accurate loan records and providing responsive client service.

The role involves assisting with loan modifications, mortgage cancellations, and quality control reviews, with a 37.5-hour work week, full-time schedule, and cross-training within the Loan Servicing team.