Residential Maintenance Technician - Level III

Balfour Beatty Investments & Communities; Silver Spring (MD); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading company in community management seeks a Maintenance Technician to ensure the physical upkeep of properties and deliver exceptional service to residents. This role involves diagnosing issues, performing repairs, and supervising maintenance staff. Candidates should have strong customer service skills, relevant experience, and the ability to train others. Join a team that values care and quality in creating vibrant living environments.

Benefits

Discretionary bonuses

Medical and Dental Insurance

401K plan with employer matching

Robust PTO

Company paid life insurance

Short-term and long-term disability

Parental leave

Volunteer Days

Qualifications

• 7 years maintenance experience or 4 years with EPA 608 Universal required.
• Demonstrated ability to train on skill trades.

Responsibilities

• Maintain overall physical condition of the community and provide service.
• Supervise maintenance engineers and technicians.

Skills

Customer Service

Time Management

Communication

Education

High School Diploma or GED

Tools

HVAC

Plumbing

Electrical

Carpentry

Job description

Who we are

At Balfour Beatty Communities, we are dedicated to a singular mission: delivering the quality communities people are proud to call home. We believe exceptional living experiences can only be created when We Care-about our residents, our partners, our communities, and each other. Our culture of caring drives every aspect of our business, guiding us to always do the right thing and build meaningful connections as we fulfill the needs of our residents and partners with sincerity, empathy, and creativity.

Our Benefits

• Discretionary bonuses


• Medical and Dental Insurance 1st of the month following employment


• Health, Flexible Spending and Dependent Care Accounts


• Company paid life insurance


• 401K plan with employer matching


• Robust PTO to include, sick, floating holidays, vacation, and personal days


• 2 Volunteer Days per year


• Company paid short-term and long- term disability, parental leave.


• And more!

About the role

The Maintenance Technician is integral to meeting this objective, with responsibility for maintaining the overall physical condition of the community and providing world-class service to our valued residents. Our Maintenance Technicians diagnose maintenance issues, make necessary repairs and ensure all resident service requests and other community maintenance is completed in a timely manner

You may be eligible for a $500 net sign on bonus to be paid out in your first paycheck

About the Maintenance Technician Job Family

Balfour Beatty Communities' (BBC) Maintenance Technician Job Family was established to provide a structure around the maintenance function at BBC. This new framework will create levels around roles and responsibilities, while also attracting, retaining, and growing our maintenance employees! Come grow with us!

Each level has their own requirements as defined in the job description and have a training plan set in place to help you achieve the next level. The Maintenance Job Family has the following levels:

• Maintenance Trainee


• Maintenance Technician I


• Maintenance Technician II


• Maintenance Technician III

What you'll be doing

• Oversees one or more assets and supervise general maintenance engineers and technicians. Usually also has specific property maintenance responsibilities, including, but not limited to general maintenance and orderliness of property HVAC, mechanical, electrical, utilities and lighting systems. Including inspections and repairs. Experience level to direct mechanics, technicians, and outside contractors on assigned projects. Controls inventory of parts and equipment. Coordinate all Maintenance related / contractor activities.


• Ensuring the successful execution of all company safety and environmental policies and procedures.


• Delivering the highest level of resident satisfaction through responsive, consistent, positive and professional interactions.


• Working a rotating on call schedule to have 24/7 maintenance coverage

Who we're looking for

Qualified candidates will have:

• High school diploma or GED graduate level


• Minimum of 7 years of maintenance experience with no certifications or 4 years' experience with EPA 608 Universal required.


• Approved designations or degree/license/certification(s) in at least one of the following




• HVAC, Plumbing, Electrical, Appliance Repair Certification or Carpentry.

• Demonstrated strong customer service skills


• Advanced knowledge in at least one of the following disciplines: electrical, plumbing, HVAC, carpentry.


• Ability to diagnose problems and implement repairs


• Ability to perform Quality Control on work and repairs completed


• Demonstrated ability to train on skill trades


• Demonstrated strong written and verbal communication skills.


• Strong time management skills.


• Ability to provide guidance and training to less senior technicians. Strong customer service skills.


• Required training for Maintenance Tech III completed within 15 months of hire/promotion date.


• Valid, state-issued driver's license with a safe driving record is required.

Typical Physical Demands:

Regularly use hands to manipulate tools, machinery, equipment, supplies, and office equipment. Frequently stand, reach with hands and arms, climb ladders, balance, and stoop. Sit and stand to do clerical work. Regularly lift and move equipment and supplies up to 50-75 lbs.

Typical Work Conditions: Work is performed in and outside a maintenance/machinery environment and in and outside residential properties. Employee frequently interacts directly with residents, maintenance, and communities' staff during the workday.

Balfour Beatty Communities is part of Balfour Beatty Investments and Balfour Beatty, plc, an international group that finances, develops, builds, and maintains infrastructure assets.

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