Residential Lobby Concierge — Part-Time Union Role

Vivmark Residential; New York (NY); On-site; USD 36,000 - 51,000; Part time

Benefits offered by this job

Medical, dental, and vision

401(k) with company match

Paid vacation and holidays

Exclusive team member housing discount

Job summary

Vivmark Residential is seeking a part-time front desk/guest services assistant in New York. You will warmly welcome residents and guests, handle packages, answer phones, and assist with self-guided tours while proactively addressing resident needs.

You will help maintain lobby appearance, coordinate service requests, and monitor security systems in a fast-paced, unionized environment. The role requires a High School diploma or equivalent, excellent communication skills, and reliable

Qualifications

• High School diploma or equivalent is required.
• Excellent communication skills, both oral and written.
• Ability to work in a unionized environment may be expected.

Responsibilities

• Warmly welcoming residents, prospects, and guests, handling packages promptly and professionally.
• Answering phones with courtesy, preparing for self-guided tours, and proactively addressing customer needs.
• Providing resident services such as lockout assistance, transportation arrangements, and event support.
• Inspecting appearance of lobby for cleanliness (entrance windows/door/floors).
• Facilitating routine service requests, promptly passing them to relevant personnel, and coordinating emergency responses.
• Ensuring timely entry of service requests and conducting routine inspections for organized common areas.
• Vigilantly monitoring security systems for a secure environment.
• Implementing security measures by securing sensitive information and locking computers when away.
• Schedule: PART TIME HOURS: Parc 77: Saturday-7am-3pm, Parc Cameron: Sunday-7am-3pm

Skills

Customer service

Communication

English proficiency

Job description

Vivmark Residential is seeking a part-time front desk/guest services assistant in New York. You will warmly welcome residents and guests, handle packages, answer phones, and assist with self-guided tours while proactively addressing resident needs.

You will help maintain lobby appearance, coordinate service requests, and monitor security systems in a fast-paced, unionized environment. The role requires a High School diploma or equivalent, excellent communication skills, and reliable