Residential Leasing Specialist - Drive Occupancy & Service

WinnCompanies; Akron (OH); On-site; USD 17,000 - 25,000; Full time

Job summary

The Ericsson Apartments in Akron, OH, managed by WinnCompanies, is seeking a Leasing Consultant I to handle day-to-day leasing, marketing activities, move-ins, and lease renewals. You will deliver exceptional service to residents and clients while maintaining strong occupancy and rent outcomes.

Responsibilities include conducting property tours, qualifying prospects, processing leases, and staying current with marketing materials and programs.

Qualifications

• High school diploma or GED equivalent.
• Less than 1 year of relevant work experience.
• Strong written and verbal communication skills.
• Excellent customer service skills.
• Superb attention to detail.
• Ability to multi-task and work in a fast-paced environment.
• Ability to work with a diverse group of people and personalities.

Responsibilities

• Interact with prospective and current residents to achieve maximum occupancy.
• Generate and manage traffic, property tours, leasing apartments, qualifying prospects, following up on prospect leads, preparing lease documentation, completing move-in paperwork and procedures, maintaining applicable databases, and ensure tour route, amenity areas and show units are to company standard.
• Deliver customer service that exceeds expectations for new and current residents.
• Educate and implement WinnCompanies programs, processes and policies to new and current residents as applicable.
• Review, prioritize and distribute resident service requests as required. May assist with the planning and facilitation of property events.
• May assist on-site management with ensuring all marketing documents, supplies, reports, advertisements, and web content are current and updated as necessary based on property, regional or corporate initiatives.
• Maintain relationships with area businesses, employers, and real estate brokers to generate new business as well as remain current with local events and hiring trends that may have an impact on the property.
• Maintain knowledge and understanding of current and submarkets; to include competitors and customers demographics.
• Remain up to date with any/all federal, state, and/or other regulatory requirements and programs.

Skills

Communication skills

Customer service

Attention to detail

Multi-tasking

Diversity awareness

Education

High school diploma or GED

Tools

Yardi

RealPage

Job description

The Ericsson Apartments in Akron, OH, managed by WinnCompanies, is seeking a Leasing Consultant I to handle day-to-day leasing, marketing activities, move-ins, and lease renewals. You will deliver exceptional service to residents and clients while maintaining strong occupancy and rent outcomes.

Responsibilities include conducting property tours, qualifying prospects, processing leases, and staying current with marketing materials and programs.