Residential Leasing Specialist: Build Community Impact

Rmr Group; Sandy Springs (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life & Disability Insurance

Health Savings Account

401(k) Plan with Employer Match

Holidays, Vacation & Sick Time

Parental Leave

Tuition Assistance

Matching Gift Program

Job summary

The RMR Group is seeking a Leasing Consultant to support leasing, retention, and occupancy goals at a Georgia community. This role emphasizes customer service excellence for current and prospective residents.

The ideal candidate builds relationships, plans events, and shows initiative while remaining flexible to daily needs of the property and residents. Responsibilities include greeting prospects, processing applications, maintaining files, coordinating with the Property Manager, and supporting

Qualifications

• Bachelor’s degree preferred.
• Prior leasing and/or property management experience preferred.
• Excellent written and verbal communication skills.
• Excellent attendance is required.
• Proficiency in Microsoft Office Suite including Word, Excel & Outlook.

Responsibilities

• Greet prospective residents and professionally present the features and benefits of the property.
• Conduct all business in accordance with company policies and procedures, Fair Housing, ADA, Fair Credit Reporting Act and all other Federal, State and Local laws pertaining to Multi-Family Housing.
• Implement and enforce all policies and procedures as outlined in the company policy and procedures Manuals.
• Offer a professional and friendly atmosphere in the leasing center/clubhouse and any other areas where prospective residents and current residents might interact with them.
• Inspect all models and market readies prior to showing to ensure their quality appearance.
• Relay incoming calls to appropriate point of contacts.
• Understanding of local competition, maintain a pulse on market trends and offerings.
• Complete paperwork accurately and timely.
• Maintain active guest cards and continue to work them until the prospect has chosen their home.
• Inspect the property on a regular basis reporting any deficiencies to the Property Manager.
• Assist the Property Manager in preparing daily and weekly reports, resident communication, move-ins/outs, office supply inventory, and market surveys.
• Maintain Resident Files with current information properly filed per company policy at all times.
• Process Leasing Applications and in accordance with the companies P & P Manual guidelines.
• Oversee Lease Renewal Program to optimize lease renewals.
• Exhibit excellent level of customer service.
• Plan and oversee resident activities with the Property Manager.

Skills

Customer service

Communication

Microsoft Office

Bilingual abilities

Education

Bachelor’s degree preferred

Prior leasing/property management experience preferred

Tools

YARDI®

MS Word

MS Excel

MS Outlook

Job description

The RMR Group is seeking a Leasing Consultant to support leasing, retention, and occupancy goals at a Georgia community. This role emphasizes customer service excellence for current and prospective residents.

The ideal candidate builds relationships, plans events, and shows initiative while remaining flexible to daily needs of the property and residents. Responsibilities include greeting prospects, processing applications, maintaining files, coordinating with the Property Manager, and supporting