Leasing Consultant: Drive Occupancy & Resident Experience

Phase Housing Management LLC; Atlanta (GA); On-site; USD 19,286,000 - 89,268,000; Full time

Benefits offered by this job

401(k)

Health insurance

Dental insurance

Vision insurance

Life insurance

Short/Long Term Disability

Paid time off

Holidays

Job summary

Phase Housing Management LLC in Atlanta, GA is seeking a Leasing Consultant to drive occupancy through leasing, marketing, and resident engagement. You will greet and tour prospects, manage applications, and support retention efforts in a fast-paced, customer-focused environment.

You will leverage RealPage to track leads and leases, ensure Fair Housing compliance, and contribute to community events and outreach to maximize occupancy and resident satisfaction.

Qualifications

• Previous leasing, sales, or customer service experience preferred.
• Strong communication and interpersonal skills.
• Proven ability to close leases and meet occupancy goals.
• Outgoing personality with a customer-first mindset.
• Experience with property management software (RealPage or similar) is a plus.
• Strong organizational and follow-up skills.

Responsibilities

• Greet, qualify, and tour prospective residents; showcase apartment homes and community amenities.
• Deliver a high level of customer service to prospects and current residents at all times.
• Manage the full leasing process: applications, screenings, approvals, and lease execution.
• Follow up on leads, phone inquiries, and walk-ins to maximize conversion rates.
• Assist residents with questions, concerns, service requests, and lease renewals.
• Maintain strong knowledge of pricing, availability, and community features.
• Support and execute marketing efforts, including outreach, social media, and community events.
• Assist with resident retention initiatives and community engagement activities.
• Maintain accurate and organized leasing files and documentation.
• Utilize property management software (e.g., RealPage) to track leads, applications, and leases.
• Ensure compliance with Fair Housing regulations in all interactions.

Skills

Communication skills

Interpersonal skills

Leasing experience

Customer service

Organizational skills

Tools

RealPage

Job description

Phase Housing Management LLC in Atlanta, GA is seeking a Leasing Consultant to drive occupancy through leasing, marketing, and resident engagement. You will greet and tour prospects, manage applications, and support retention efforts in a fast-paced, customer-focused environment.

You will leverage RealPage to track leads and leases, ensure Fair Housing compliance, and contribute to community events and outreach to maximize occupancy and resident satisfaction.