Residential Internet Install & Service Tech

Comcast; Smyrna (GA); On-site; USD 21,000 - 29,000; Full time

Job summary

Comcast in Smyrna, GA is seeking an entry-level broadband installation technician to install new services, troubleshoot, and restore connectivity in customers' homes and neighborhoods. You will work with coax, Ethernet, and Wi‑Fi, follow safety codes, and document work in digital tools while delivering a positive customer experience.

This role requires flexible schedules including nights, weekends, and overtime.

Qualifications

• High school diploma or GED required.
• Must be able to work in customers' homes and neighborhoods.
• Excellent communication and problem-solving skills.

Responsibilities

• Install residential services and perform changes and disconnects following safety standards.
• Diagnose and resolve issues from network to customer equipment.
• Install home networks using coax, Ethernet, and Wi‑Fi.
• Verify service quality with testing tools and adjust for reliability.
• Educate customers on products, services, and setting expectations.
• Document work and update customer accounts digitally.

Skills

Customer Focus

Professional Etiquette

Technical Knowledge

Adaptability

Self Motivation

Resilience

Communication

Problem Solving

Education

High School Diploma / GED

Job description

Comcast in Smyrna, GA is seeking an entry-level broadband installation technician to install new services, troubleshoot, and restore connectivity in customers' homes and neighborhoods. You will work with coax, Ethernet, and Wi‑Fi, follow safety codes, and document work in digital tools while delivering a positive customer experience.

This role requires flexible schedules including nights, weekends, and overtime.