Residential HVAC Sales Advisor

Coulter Services; Albin (VA); On-site; USD 55,000 - 85,000; Full time

Job summary

Coulter Services is seeking a Residential In-Home HVAC Sales Advisor to drive revenue through consultative, in-home sales. You will visit residential customers to assess comfort concerns, evaluate system needs, and present repair or replacement options to close HVAC sales, accessories, and maintenance plans.

This role emphasizes a safety-first, customer-focused experience. You will collaborate with technicians, use CRM to manage leads and information, and maintain strong communication and

Qualifications

• Proven consultative sales skills with a strong customer service mindset.
• Ability to assess needs and recommend solutions effectively.
• Comfort with CRM tools and documentation.
• Strong communication, negotiation, and closing skills.
• Professional, safety-conscious presence in customers' homes.

Responsibilities

• Conduct in-home customer assessments and evaluate HVAC performance needs
• Present repair and replacement options clearly and professionally
• Close sales for HVAC solutions, accessories, and maintenance plans
• Collaborate with technicians to support accurate recommendations
• Use CRM tools to manage leads, activity, and customer information
• Maintain a safety-first approach throughout the sales process

Skills

Consultative sales

Customer service mindset

CRM proficiency

Effective communicator

Negotiation and closing

Safety-conscious presence

Tools

CRM systems

Job description

Residential In-Home HVAC Sales Advisor

Drive revenue through consultative, in-home HVAC sales. Visit residential customers to assess comfort concerns and system needs, recommend appropriate repair or replacement solutions, and close sales for HVAC systems, related accessories, and maintenance plans. Build strong customer trust by delivering a safety-first, customer-focused experience.

Key Responsibilities

• Conduct in-home customer assessments and evaluate HVAC performance needs
• Present repair and replacement options clearly and professionally
• Close sales for HVAC solutions, accessories, and maintenance plans
• Collaborate with technicians to support accurate recommendations
• Use CRM tools to manage leads, activity, and customer information
• Maintain a safety-first approach throughout the sales process

Qualifications & Skills

• Proven consultative sales skills with a strong customer service mindset
• Ability to assess needs and recommend solutions effectively
• Comfort with CRM tools and documentation
• Strong communication, negotiation, and closing skills
• Professional, safety-conscious presence in customers' homes