Residential Generator Service Tech — Backup Power Expert

Bassett Services, LLC; Plainfield (IN); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Company-provided service vehicle

Health, dental, and vision insurance

401(k) with company match

Paid time off and paid holidays

Ongoing manufacturer training and cert

Career growth opportunities

Stable, year-round work

Company-provided tools and technology

Independent work with direct customer

Job summary

Bassett Services is seeking a Generator Service Technician to diagnose and repair residential generator systems in Plainfield, IN. You will troubleshoot electrical, mechanical, and control system issues, respond to emergency calls, and perform preventive maintenance to ensure reliable backup power for customers.

The role requires strong diagnostics, travel to local sites, and excellent customer service, with company-provided tools and a service vehicle.

Qualifications

• 3+ years of generator service, maintenance, and repair experience.
• Generac and/or Kohler Generator Certification preferred.
• Ability to read electrical schematics and technical manuals.
• Excellent customer service and communication skills.
• Valid driver's license and clean driving record.
• Ability to travel locally to customer locations.

Responsibilities

• Diagnose and repair residential generator systems.
• Troubleshoot electrical, mechanical, fuel, and control system issues.
• Respond to emergency service calls and restore critical backup power systems.
• Perform preventative maintenance, inspections, and operational testing.
• Service generators, transfer switches, engines, batteries, and related equipment.
• Communicate findings and recommendations directly with customers.
• Complete service documentation and maintain accurate work records.
• Represent Bassett Services professionally while delivering outstanding customer service.

Skills

Generator service experience

Diagnostic troubleshooting

Read electrical schematics

Customer service skills

Education

Journeyman Electrician license

Job description

Bassett Services is seeking a Generator Service Technician to diagnose and repair residential generator systems in Plainfield, IN. You will troubleshoot electrical, mechanical, and control system issues, respond to emergency calls, and perform preventive maintenance to ensure reliable backup power for customers.

The role requires strong diagnostics, travel to local sites, and excellent customer service, with company-provided tools and a service vehicle.