Standby Generator Field Technician — Vehicle Provided

Adams, Inc.; Morris (IL); On-site; USD 36,000 - 47,000; Full time

Benefits offered by this job

401(k) matching

Company car

Competitive salary

Dental insurance

Employee discounts

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job summary

Adams, Inc. is seeking a Generator Service Technician to perform preventive maintenance, diagnostics, troubleshooting, and repairs on residential and light commercial standby generator systems.

This field-based role requires driving to customer sites across Northern Illinois and surrounding areas. You'll work independently, document service notes on an iPad, and participate in ongoing training to earn manufacturer certifications from Generac, Kohler, and Briggs & Stratton.

Qualifications

• High School Diploma or GED required.
• Valid driver's license with acceptable driving record.
• 2+ years experience with combustion engines, motors, or mechanical equipment.
• Strong mechanical aptitude.
• Electrical experience a plus.
• Ability to troubleshoot and solve technical problems independently.
• Ability to comfortably use an iPad and mobile applications.
• Strong customer service and communication skills.

Responsibilities

• Perform scheduled maintenance and service on standby generator systems.
• Complete oil changes, filter replacements, battery inspections, and performance testing.
• Diagnose and troubleshoot mechanical, electrical, fuel, ignition, and engine-related issues.
• Repair and replace defective components.
• Utilize manufacturer diagnostic tools and service information to identify and correct equipment problems.
• Complete electronic service documentation and customer notes using an iPad.
• Manage multiple service appointments daily, often completing 5+ service calls per day.
• Assist, as needed, with Generator/Home Backup Power installs for new customers.
• Communicate findings and recommendations professionally with customers.
• Maintain inventory and organization of company-provided vehicle, tools, and equipment.
• Respond to emergency service requests as needed.
• Participate in ongoing technical training and manufacturer certification programs.
• Represent Adams, Inc. professionally at all customer locations.

Skills

Mechanical aptitude

Troubleshooting

Electrical experience

Customer service

Communication skills

Independent work

iPad usage

Education

High school diploma or GED

Tools

ServiceTitan

Job description

Adams, Inc. is seeking a Generator Service Technician to perform preventive maintenance, diagnostics, troubleshooting, and repairs on residential and light commercial standby generator systems.

This field-based role requires driving to customer sites across Northern Illinois and surrounding areas. You'll work independently, document service notes on an iPad, and participate in ongoing training to earn manufacturer certifications from Generac, Kohler, and Briggs & Stratton.