Residential Front Desk Security Officer | Full-Time

Allied Universal; Wilmington (DE); Presencial; USD 20.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Smart Tools: shifts via exclusive tech

Career growth opportunities

Health and retirement benefits

Perks program discounts

Descripción de la vacante

Allied Universal, North America's leading security and facility services company, is hiring a Security Officer Full Time Reception Concierge in Wilmington, DE. You will greet residents and guests, verify access, monitor entry points, and respond to security-related concerns with calm professionalism.

This role emphasizes exceptional customer service, clear communication, and maintaining a safe, orderly environment.

Formación

• Customer service experience preferred.
• Be at least 18 years of age for unarmed roles; 21+ for armed roles.
• Possess a high school diploma or equivalent.
• Background check in accordance with federal, state, and local laws.
• Drug screen required where permitted by law.
• Licensing requirements may be required by state/local laws.
• Valid driver’s license required for driving positions only.

Responsabilidades

• Provide exceptional customer service to residents, visitors, and staff by carrying out site-specific procedures, policies, and emergency response activities at a residential location.
• Serve as a welcoming front desk presence, greet residents and guests, verify access authorization, and direct visitors in accordance with property procedures.
• Monitor entry activity, access control systems, cameras, alarms, and other security-related equipment, reporting unusual activity or concerns to appropriate personnel.
• Respond to incidents, resident concerns, and critical situations in a calm, professional, problem-solving manner, following established escalation procedures.
• Maintain accurate visitor, package, key, incident, and shift activity records, and communicate relevant information to incoming personnel and site management.

Conocimientos

Customer service

Educación

High school diploma or equivalent

Herramientas

Access control systems

Cameras

Security alarms

Descripción del empleo

Allied Universal, North America's leading security and facility services company, is hiring a Security Officer Full Time Reception Concierge in Wilmington, DE. You will greet residents and guests, verify access, monitor entry points, and respond to security-related concerns with calm professionalism.

This role emphasizes exceptional customer service, clear communication, and maintaining a safe, orderly environment.