Security Officer Full Time Reception Concierge

Allied Universal; Wilmington (DE); Presencial; USD 20 000 - 28 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Smart Tools: shifts via exclusive tech

Career growth opportunities

Health and retirement benefits

Perks program discounts

Resumo da oferta

Allied Universal, North America's leading security and facility services company, is hiring a Security Officer Full Time Reception Concierge in Wilmington, DE. You will greet residents and guests, verify access, monitor entry points, and respond to security-related concerns with calm professionalism.

This role emphasizes exceptional customer service, clear communication, and maintaining a safe, orderly environment.

Qualificações

• Customer service experience preferred.
• Be at least 18 years of age for unarmed roles; 21+ for armed roles.
• Possess a high school diploma or equivalent.
• Background check in accordance with federal, state, and local laws.
• Drug screen required where permitted by law.
• Licensing requirements may be required by state/local laws.
• Valid driver’s license required for driving positions only.

Responsabilidades

• Provide exceptional customer service to residents, visitors, and staff by carrying out site-specific procedures, policies, and emergency response activities at a residential location.
• Serve as a welcoming front desk presence, greet residents and guests, verify access authorization, and direct visitors in accordance with property procedures.
• Monitor entry activity, access control systems, cameras, alarms, and other security-related equipment, reporting unusual activity or concerns to appropriate personnel.
• Respond to incidents, resident concerns, and critical situations in a calm, professional, problem-solving manner, following established escalation procedures.
• Maintain accurate visitor, package, key, incident, and shift activity records, and communicate relevant information to incoming personnel and site management.

Conhecimentos

Customer service

Formação académica

High school diploma or equivalent

Ferramentas

Access control systems

Cameras

Security alarms

Descrição da oferta de emprego

Overview

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Full Time Reception Concierge in Wilmington, DE , you will serve and safeguard clients in a range of industries such as Residential, and more. As a Front Desk Officer at a residential location, you will serve as a welcoming, professional presence for residents and visitors while monitoring access and responding to security-related concerns. You will provide exceptional customer service, communicate clearly, and help maintain an orderly environment. Join Allied Universal, where an agile, reliable, and innovative team puts people first, works together, and acts with integrity.

Position Type: Full Time

Pay Rate: $17.40 / Hour

Job Schedule:
DayTimeMon07:00 PM - 05:00 AM
Fri07:00 PM - 05:00 AM
Sat07:00 PM - 05:00 AM
Sun07:00 PM - 05:00 AM

What You’ll Do

• Provide exceptional customer service to residents, visitors, and staff by carrying out site-specific procedures, policies, and emergency response activities at a residential location.
• Serve as a welcoming front desk presence, greet residents and guests, verify access authorization, and direct visitors in accordance with property procedures.
• Monitor entry activity, access control systems, cameras, alarms, and other security-related equipment, reporting unusual activity or concerns to appropriate personnel.
• Respond to incidents, resident concerns, and critical situations in a calm, professional, problem-solving manner, following established escalation procedures.
• Maintain accurate visitor, package, key, incident, and shift activity records, and communicate relevant information to incoming personnel and site management.

Minimum Requirements

• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.