Front Desk Security Officer — Residential Services & Growth

Allied Universal; Wilmington (DE); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Job summary

Allied Universal, North America’s leading security and facility services company, is seeking a Security Officer Reception Services in Wilmington, DE. You will greet residents and visitors, verify access, monitor activities, and provide exceptional customer service at a residential location.

This full-time Front Desk role covers Tue–Wed–Thu nights, 7:00 PM–5:00 AM, with a pay rate of $17.40 per hour. You will maintain logs, respond calmly to incidents, and collaborate with a team to keep the site

Qualifications

• Customer service experience preferred.
• Be at least 18 years of age for unarmed roles; 21+ for armed roles.
• High school diploma or equivalent.
• Background investigation required by law.
• Drug screen required where permitted by law.
• Licensing requirements may be required prior to employment.
• Driver’s license required for driving positions only.

Responsibilities

• Provide exceptional customer service to residents, visitors, and staff by carrying out site-specific security procedures and emergency response activities.
• Greet visitors, verify access, maintain visitor records, and direct guests appropriately.
• Monitor access points, cameras, alarms, and other security systems; report unusual activity or maintenance needs.
• Respond to incidents and resident concerns calmly and effectively, contacting appropriate personnel or emergency responders as needed.
• Maintain accurate daily logs, incident reports, and shift communications to support a welcoming environment.

Skills

Customer service

Education

High School Diploma or Equivalent

Job description

Allied Universal, North America’s leading security and facility services company, is seeking a Security Officer Reception Services in Wilmington, DE. You will greet residents and visitors, verify access, monitor activities, and provide exceptional customer service at a residential location.

This full-time Front Desk role covers Tue–Wed–Thu nights, 7:00 PM–5:00 AM, with a pay rate of $17.40 per hour. You will maintain logs, respond calmly to incidents, and collaborate with a team to keep the site