Residential Flooring Design Consultant

Floor & Decor Holdings Inc.; Hampton (VA); On-site; USD 21,000 - 32,000; Full time

Benefits offered by this job

Bonus opportunities

401k with company match

Employee Stock Purchase Plan

Insurance plans

Job summary

Floor & Decor Designers provide a seamless, consultative design service to customers, building lasting relationships and brand loyalty. They meet with customers, listen to project needs, and educate on requirements to develop a design concept that reflects personal style, lifestyle, and budget.

Minimum eligibility includes 1 year of interior design or retail/sales experience, with a degree in Design as a plus.

Qualifications

• Minimum 1 year of interior design experience or prior retail/sales experience.
• Degree in Design is a plus.
• Knowledge of hard surface flooring is a plus.
• Proficient in basic mathematical skills.
• Must be self-motivated and able to multi-task in a fast-paced environment.
• Excellent verbal, written, and interpersonal skills.
• Basic computer knowledge, including Microsoft Office suite.
• Internal candidates must have 12 months of experience in a design consultant position.

Responsibilities

• Greet store customers in a helpful manner and support store design walk-in needs.
• Schedule design appointments for existing and potential customers, while developing clientele through networking and referrals, as well as leads generated within the store.
• Provide tile, wood, stone and accessories advice to homeowners, interior designers, and builders for both residential and commercial projects.
• Design and sell complete, functional and aesthetically appealing solutions.
• Manage multiple, simultaneous customer projects through all phases with a high level of accuracy, timeliness and follow-up including consistent and concise communication to customers and others.
• Proficient and consistent use of company communication tools and emails are required.
• Collaborate, partner and communicate with store leadership and employees to manage projects from inquiry to installation, and achieve sales and other goals.
• Enthusiastically support all company initiatives and goals by modeling and coaching best practices with store employees.
• Engage in current and emerging design trends in your market.
• Responsible for understanding and utilizing design applications i.e.; Salesforce, proprietary Online Design Appointment Scheduler, MyProject
• Perform other duties as assigned

Skills

Interior design experience

Retail sales experience

Communication skills

Education

Design degree

Tools

Microsoft Office

Job description

Floor & Decor Designers provide a seamless, consultative design service to customers, building lasting relationships and brand loyalty. They meet with customers, listen to project needs, and educate on requirements to develop a design concept that reflects personal style, lifestyle, and budget.

Minimum eligibility includes 1 year of interior design or retail/sales experience, with a degree in Design as a plus.